Global Account Representative
Amazon
Global Account Representative
Amazon
Sells products online and rents cloud computing
AWS is seeking a motivated sales professional to support and grow a strategic customer relationship with one of our large global Automotive & Manufacturing customers. You will contribute to executing an account strategy, engage with the broader account team, and help drive AWS solution adoption across key customer stakeholders.
The Global Account Representative (GAR) will work closely with the account team to build relationships, support the articulation of AWS value, and help deliver business outcomes for the customer. The successful GAR will execute against a defined account strategy to earn customer trust and support AWS solution and service adoption across the customer's IT/Digital, Line of Business (LoB), and Operations teams. The GAR will collaborate with AWS resources (Solution Architects, Customer Solutions Managers, Industry Specialists, Marketing, Partners, Support, and Service Teams) to help deliver customer outcomes. This is an Individual Contributor role focused on pipeline development, opportunity execution, and customer engagement within a defined account scope.
Key job responsibilities
AWS is seeking a motivated sales professional to support and grow a strategic customer relationship with one of our large global Automotive & Manufacturing customers. You will contribute to executing an account strategy, engage with the broader account team, and help drive AWS solution adoption across key customer stakeholders.
The Global Account Representative (GAR) will work closely with the account team to build relationships, support the articulation of AWS value, and help deliver business outcomes for the customer. The successful GAR will execute against a defined account strategy to earn customer trust and support AWS solution and service adoption across the customer's IT/Digital, Line of Business (LoB), and Operations teams. The GAR will collaborate with AWS resources (Solution Architects, Customer Solutions Managers, Industry Specialists, Marketing, Partners, Support, and Service Teams) to help deliver customer outcomes. This is an Individual Contributor role focused on pipeline development, opportunity execution, and customer engagement within a defined account scope.
Key job responsibilities:
Contribute to an AWS customer account team, executing against the account plan under the guidance of account leadership. Build and maintain relationships with Director and VP-level stakeholders across IT, Digital, and Line of Business functions.
Collaborate with internal AWS teams — including solution architects, industry specialists, partners, and enterprise support — to deliver the best solutions for customers. Support business reviews, customer relationship plans, and overall customer satisfaction.
Communicate professionally via email, phone, and in-person meetings; prepare and deliver customer-facing presentations and business review materials.
Manage an assigned sales pipeline in Salesforce, tracking opportunity progress and facilitating key deal stages with account team support. Participate in negotiating and closing commercial agreements, including Private Pricing Addendums (PPAs), under senior leadership guidance.
Maintain broad knowledge of AWS solutions and services, connecting customer business challenges to relevant AWS capabilities. Gather and communicate customer feedback to internal teams to inform product and solution requirements.
Collaborate with marketing and the account team to develop customer references, case studies, and success stories.
A day in the life
Engage customer stakeholders via email, phone, and in-person meetings. Update and manage sales pipeline opportunities in Salesforce. Collaborate with solution architects, specialists, and partners on customer solutions. Support preparation of presentations and business review materials. Build and maintain relationships with Director and VP-level contacts. Gather and relay customer feedback to internal teams. Participate in account team syncs and planning sessions. Track progress on commercial agreements (e.g., PPAs). Stay current on AWS services and connect them to customer needs.
About the team
The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry-specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed, we encourage candidates to apply. If your career hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
- Bachelor’s degree in a relevant field or equivalent work experience.
- 3+ years of experience in technology sales, account management, or business development, with demonstrated success managing customer relationships and contributing to revenue growth.
- 3+ years of experience working with large, complex enterprise organizations, managing sales pipelines, and building relationships with mid-to-senior-level stakeholders.
- Experience working with or selling cloud, software, or infrastructure solutions, with an understanding of how enterprises purchase and operate technology.
- Proven ability to independently own and execute strategic workloads or business initiatives within a defined scope, with strong interpersonal, verbal and written communication, analytical, presentation, decision-making, problem-solving, and negotiation skills.
- 4+ years of stakeholder or account management experience with AWS services or other cloud offerings
- Experience working with Automotive OEMs, Industrial Manufacturers, or Global Tier 1 suppliers
- Track record of success in large complex deal negotiations
- Ability to navigate across organizations in a trusted advisor/consultative approach, establishing credibility quickly with senior level executives
- Understanding of technology as a service models (IaaS, SaaS, PaaS)
- MBA or equivalent experience
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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.
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