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Glacier Bancorp

Regional bank with community-focused services

Lending Assistant

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeAustin, TX, USANo salary listed

About the Job

Requirements

  • High school diploma or equivalent is required.
  • An associate's degree or higher is preferred.
  • At least 2 years of customer service experience is required.
  • At least 1 year of loan administrative experience in commercial real estate loans is required.
  • Expert knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Must live within 30 minutes of the bank's Austin location.
  • Ability to manage time and stay organized.
  • Ability to learn new technology, adapt to change, demonstrate initiative, and commit to continuous learning.
  • Professional speech, demeanor, and dress.
  • Ability to handle sensitive information with integrity and confidentiality.
  • Must be able to operate routine office equipment, including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.
  • Must be able to routinely perform computer work for an average of 6–8 hours per day when necessary.
  • Must be able to work extended hours or travel off site when required or requested by management.
  • Must have regular, reliable, and timely attendance.
  • Must be capable of climbing and descending stairs in an emergency.
  • Must be able to perform the described physical demands, with reasonable accommodations where applicable.

Responsibilities

  • Represent the Bank in a courteous and professional manner.
  • Obtain credit reports and process credit denials according to regulations.
  • Take loan applications, obtain credit reports, and process credit denials according to regulations.
  • Type memos, letters, and reports.
  • Greet customers and assist them with routine problems.
  • Accept loan payments and deposits.
  • Handle incoming telephone calls and mail.
  • Obtain the necessary documents and legal papers for loans.
  • Call and write letters to past-due customers.
  • Produce loan documents and renewal loans accurately and in a timely manner.
  • Service loans as needed, including payments, payoff quotes, and forwarding information to lenders and/or clients.
  • Maintain knowledge of banking products and services to cross-sell to customers.
  • Image documents into the electronic filing system.
  • Work exception reports.
  • Set up meetings, conferences, and conference calls.
  • Monitor schedules proactively to identify and resolve conflicts and inefficiencies.
  • Comply with privacy policies and procedures to maintain customer confidentiality and protect information.
  • Comply with federal, state, and local regulations governing financial institutions, as well as company policies and procedures.
  • Complete and pass assigned regulatory compliance training.
  • Perform additional duties and tasks assigned by management.

About the Company

Glacier Bancorp

Regional bank with community-focused services

Glacier Bancorp operates as a regional bank holding company with a network of community banks across eight Western states. Its purpose is to provide personalized banking services by leveraging the strengths of a large organization to serve local communities. The company emphasizes a people-first approach, investing in employees’ training and career growth, and maintaining deep community ties through volunteer work, local sponsorships, and partnerships. Glacier Bancorp’s product mix centers on traditional banking services offered through its 17 divisions, aiming to combine personal, local service with the resources and stability of a larger bank. The goal is to maintain financial strength and stability while supporting customers and communities through a broad range of banking solutions.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Kalispell, MT
Founded
1955

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