Full-Time

Deal Desk Specialist

Posted on 9/11/2024

Remote

Remote

5,001-10,000 employees

Global employment platform for payroll management

Consulting
Cybersecurity

Compensation Overview

$29.1k - $65.5kAnnually

Entry, Junior, Mid

Remote in Canada

Fully remote position; relocation not required.

Category
Financial Planning and Analysis (FP&A)
Sales & Trading
Finance & Banking
Required Skills
Sales
Management
Salesforce
Requirements
  • Relevant work experience with demonstrated familiarity in the Enterprise SaaS/B2B industry. Deal Desk, Order Management, Finance Operations, Sales Operations, or Pricing experience preferred.
  • Proven ability to partner with Go-To-Market teams and other cross-functional departments.
  • Basic understanding of revenue recognition rules.
  • Highly organized, customer-focused, innovative, and resourceful in gathering key information. Able to navigate ambiguity and balance stakeholder needs with a consistently positive attitude.
  • Excellent communicator with outstanding written, oral, and presentation skills, and exceptional attention to detail.
  • Ability to multitask and prioritize during high-volume periods. Schedule flexibility required for End of Month, Quarter, and Year End.
  • Strong project management skills with the ability to effectively navigate and strategically leverage large volumes of information.
  • Self-starter mentality with the ability to thrive in an unstructured and fast-paced environment.
  • Salesforce experience – MUST (Admin skills preferred).
  • CPQ knowledge (preferred).
  • Strong quantitative skills and proficiency in G Suite.
  • Fluent in written and spoken English.
  • Alignment with and adherence to our company values.
  • Remote work experience is not required but considered a plus.
Responsibilities
  • Serve as the trusted advisor to the Sales team on deal structure and quoting.
  • Investigate opportunities and design solutions to automate Deal Desk processes.
  • Support the Manager, Deal Desk in assisting with deal structure and quoting. Advise the sales team on alternative contract options and value propositions to help drive accurate deal closure.
  • Assist in interpreting contractual language and escalate issues to ensure deals comply with revenue recognition and operational policies.
  • Manage day-to-day quote management and pricing approvals, ensuring compliance with published sales and business approval policies.
  • Monitor the Deal Desk case queue to provide general assistance and advice on common deal and Quote to Cash / Billing process questions.
  • Partner with Field Sales to accelerate the quoting process through operational efficiencies and training calls.
  • Support month-end and quarter-end deal desk operations to ensure smooth closing.
  • Develop and drive initiatives to improve productivity, enhance Deal Desk operations, refine company deal policies, and simplify processes throughout the Sales Operations and Sales Organization.
  • Oversee Monthly Reconciliation processes.
  • Coordinate with finance and accounting teams to ensure accurate and timely invoicing, revenue recognition, and commission calculations.
  • Proactively identify areas for improvement in how the Sales team accesses and consumes Deal Desk-related knowledge and content, and recommend solutions.
  • Partner with Sales Operations on process/system improvements and special projects.
  • Participate in cross-functional initiatives to increase revenue growth across all products (e.g., discounting).

Remote.com is a global employment platform that simplifies hiring, managing, and paying employees in various countries. It provides services like compliance handling, payroll management, and benefits administration, allowing businesses to employ talent internationally without needing a local office. Remote.com stands out by offering a comprehensive suite of services and a flexible pricing model that reduces manual work. The company's goal is to make global hiring easier while ensuring data security and compliance with local laws.

Company Stage

Series C

Total Funding

$482.5M

Headquarters

San Francisco, California

Founded

2019

Growth & Insights
Headcount

6 month growth

32%

1 year growth

89%

2 year growth

186%
Simplify Jobs

Simplify's Take

What believers are saying

  • Remote's partnership with Nium enhances real-time cross-border payment capabilities.
  • Remote's entry into the Japanese market expands its global reach and opportunities.
  • The global payroll solutions market is projected to reach $10.5 billion by 2030.

What critics are saying

  • Increased competition from AI-powered HR platforms like Borderless AI.
  • Remote faces competition from local EOR providers in the Japanese market.
  • Fluctuating foreign exchange rates may impact Remote's cross-border payment profitability.

What makes Remote unique

  • Remote offers a unified platform for global payroll and compliance management.
  • Remote Global Benefits simplifies multi-country health insurance management for distributed teams.
  • ISO27001 and SOC 2 compliance ensures high standards of data security at Remote.

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