Simplify Logo

Full-Time

Deal Desk Specialist

Updated on 10/8/2024

Remote

Remote

5,001-10,000 employees

Global employment and payroll management platform

Enterprise Software
Consulting

Compensation Overview

$29.1k - $65.5kAnnually

Junior, Mid

Remote in Canada

Fully remote position; relocation not required.

Category
Financial Planning and Analysis (FP&A)
Sales & Trading
Finance & Banking
Required Skills
Sales
Management
Salesforce
Requirements
  • Relevant work experience with demonstrated familiarity in the Enterprise SaaS/B2B industry. Deal Desk, Order Management, Finance Operations, Sales Operations, or Pricing experience preferred.
  • Proven ability to partner with Go-To-Market teams and other cross-functional departments.
  • Basic understanding of revenue recognition rules.
  • Highly organized, customer-focused, innovative, and resourceful in gathering key information. Able to navigate ambiguity and balance stakeholder needs with a consistently positive attitude.
  • Excellent communicator with outstanding written, oral, and presentation skills, and exceptional attention to detail.
  • Ability to multitask and prioritize during high-volume periods. Schedule flexibility required for End of Month, Quarter, and Year End.
  • Strong project management skills with the ability to effectively navigate and strategically leverage large volumes of information.
  • Self-starter mentality with the ability to thrive in an unstructured and fast-paced environment.
  • Salesforce experience – MUST (Admin skills preferred).
  • CPQ knowledge (preferred).
  • Strong quantitative skills and proficiency in G Suite.
  • Fluent in written and spoken English.
  • Alignment with and adherence to our company values.
  • Remote work experience is not required but considered a plus.
Responsibilities
  • Serve as the trusted advisor to the Sales team on deal structure and quoting.
  • Investigate opportunities and design solutions to automate Deal Desk processes.
  • Support the Manager, Deal Desk in assisting with deal structure and quoting. Advise the sales team on alternative contract options and value propositions to help drive accurate deal closure.
  • Assist in interpreting contractual language and escalate issues to ensure deals comply with revenue recognition and operational policies.
  • Manage day-to-day quote management and pricing approvals, ensuring compliance with published sales and business approval policies.
  • Monitor the Deal Desk case queue to provide general assistance and advice on common deal and Quote to Cash / Billing process questions.
  • Partner with Field Sales to accelerate the quoting process through operational efficiencies and training calls.
  • Support month-end and quarter-end deal desk operations to ensure smooth closing.
  • Develop and drive initiatives to improve productivity, enhance Deal Desk operations, refine company deal policies, and simplify processes throughout the Sales Operations and Sales Organization.
  • Oversee Monthly Reconciliation processes.
  • Coordinate with finance and accounting teams to ensure accurate and timely invoicing, revenue recognition, and commission calculations.
  • Proactively identify areas for improvement in how the Sales team accesses and consumes Deal Desk-related knowledge and content, and recommend solutions.
  • Partner with Sales Operations on process/system improvements and special projects.
  • Participate in cross-functional initiatives to increase revenue growth across all products (e.g., discounting).

Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources by handling compliance, payroll, benefits, and taxes for companies without a physical presence in those countries. Remote.com stands out for its strong focus on data security, being ISO27001 certified and SOC 2 compliant, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for managing international talent efficiently and securely.

Company Stage

Series C

Total Funding

$496M

Headquarters

San Francisco, California

Founded

2019

Growth & Insights
Headcount

6 month growth

14%

1 year growth

50%

2 year growth

134%
Simplify Jobs

Simplify's Take

What believers are saying

  • Remote.com’s strategic partnerships, such as with Nium for real-time cross-border payments, enhance its international payroll capabilities and geographic coverage.
  • The company’s recent appointment of John Kelly as Chief Revenue Officer signals a strong focus on driving global revenue and market expansion.
  • Remote.com’s collaboration with Gifted.co to integrate employee recognition solutions into its platform enhances workforce engagement and satisfaction.

What critics are saying

  • The competitive landscape in the global HR and payroll management market is intense, with strong players like Deel and Rippling posing significant challenges.
  • The integration of new services and partnerships, such as with Nium and Gifted.co, may face operational and technological hurdles.

What makes Remote unique

  • Remote.com offers a comprehensive suite of services for managing international employees, including compliance, payroll, benefits, and taxes, which sets it apart from competitors who may only focus on one or two aspects.
  • The company's ISO27001 certification and SOC 2 compliance ensure high standards of data security, making it a trusted partner for businesses handling sensitive employee information.
  • Remote.com’s flexible pricing model is designed to be fair and reduce manual work, providing a consistent employee experience that is attractive to businesses of all sizes.