Laundry Attendant

Job Description

As a Laundry Attendant, your care and attention to detail play a vital role in upholding the hotel’s exceptional linen standards and contributing to a memorable guest experience. In this role, you will be responsible for the efficient handling and movement of all hotel linens, guest laundry, and colleagues’ uniforms.

Key Responsibilities:

• Collect, count, and dispatch soiled linen, towels, and uniforms to the outsourced laundry service.
• Receive, inspect, and record clean linen deliveries to ensure quantity and quality meet hotel standards.
• Distribute clean linen and uniforms to respective departments and maintain proper stock levels in storage areas.
• Manage the uniform room operations — issue and receive uniforms, ensure proper labeling and recordkeeping.
• Handle guest laundry and dry-cleaning services, including collection, tagging, tracking, and delivery in a timely manner.
• Maintain accurate records of all linen movements, guest laundry transactions, and uniform inventories.
• Report any missing, damaged, or stained items to the Laundry Supervisor immediately.
• Ensure the linen and uniform rooms are kept organized, clean, and well maintained.
• Coordinate with the outsourced laundry provider to resolve discrepancies or quality issues.
• Support the housekeeping team during peak operations as required.
• Follow all safety, hygiene, and hotel policies and procedures.

Qualifications

• Previous experience in hotel laundry or housekeeping operations preferred.
• Basic knowledge of laundry processes and fabric care.
• Good organizational and recordkeeping skills.
• Strong attention to detail and ability to handle multiple tasks.
• Physically fit and able to lift, push, or pull heavy linen trolleys.
• Reliable, punctual, and service-oriented.
• Flexibility to work shifts, weekends, and public holidays.

Physical Requirements

• Frequent walking, bending, and lifting of linen bundles and trolleys.
• Ability to stand for long periods.

Additional Information

What is in it for you:

• Comprehensive medical coverage as per company policy.
• Enjoy meals on duty.
• All Heartist Card offering discounted room rates at Accor Worldwide for you, your family and friends.
• Enjoy special discounts at our restaurants and outlets.
• Benefit from a wide range of learning opportunities and development programs through our Academy.
• Build your career with opportunities to grow within the hotel and explore exciting career paths across Accor’s global network.
• Get involved in meaningful corporate social responsibility activities and contribute positively to our community and the world around us.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS