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HireHawk

Ecommerce Manager

Growth MarketingConfirmed live in the last 24 hours
Full-time$1.6k - $1.9k /mo

About the Job

Requirements

  • Requires 2 to 4 years of experience in a direct-to-consumer ecommerce role and strong familiarity with Shopify.
  • Requires hands-on Klaviyo experience building campaigns, managing flows, and generating reports.
  • Requires experience with TikTok Shop in some capacity.
  • Requires basic familiarity with Amazon Seller Central, including listing updates, A+ content, and suppression troubleshooting.
  • Requires familiarity with the Shopify app ecosystem and ability to triage integration issues.
  • Requires a conversion rate optimization mindset and focus on the customer journey.
  • Requires comfort using AI tools such as ChatGPT, Claude, or Midjourney.
  • Requires ability to communicate and work cross-functionally with creative, growth, and external partners.

Responsibilities

  • Own conversion rate optimization across the Shopify storefront, including product detail pages, collection pages, checkout flow, and homepage.
  • Run A/B tests and on-site experiments, manage testing tools, and interpret results.
  • Manage the Shopify app ecosystem, including upsell and cross-sell, reviews, subscriptions, bundles, and site-speed tools.
  • Maintain integrations and troubleshoot issues across apps, pixels, and data layers.
  • Coordinate with the creative team to brief and deploy updated imagery, copy, and user-generated content across product detail pages.
  • Own product detail page optimization on TikTok Shop, including titles, bullets, imagery, A+ content, and category and attribute setup.
  • Monitor TikTok Shop storefront performance and flag issues to the broader team.
  • Coordinate with the content and affiliate team to ensure product pages support creator traffic.
  • Stay current on TikTok Shop feature releases and surface relevant updates.
  • Assist with Amazon listing optimization, including titles, bullets, A+ content, backend keywords, and imagery.
  • Work with internal stakeholders and agency contacts to implement Amazon updates and maintain listing health.
  • Flag suppressed Amazon listings, content issues, or policy flags and coordinate their resolution.
  • Build, quality-check, schedule, and deploy email campaigns end-to-end in Klaviyo.
  • Partner with the Director of Growth and retention agency on email-flow strategy and implement flows hands-on.
  • Manage segmentation logic, list hygiene, and email send cadence.
  • Pull post-send reporting and surface performance insights.
  • Own the review platform and ensure review collection, moderation, and syndication are running.
  • Use AI tools for copywriting, content optimization, and productivity.
  • Maintain documentation for standard operating procedures, app settings, and platform configurations.
  • Support new channel or integration launches as the business scales.

Desired Qualifications

  • Experience at a beauty, wellness, or consumer packaged goods direct-to-consumer brand.
  • Familiarity with affiliate- or influencer-adjacent ecommerce, including TikTok Shop affiliates or LTK.
  • Basic HTML and CSS knowledge for email template edits.
  • Experience with attribution or analytics platforms such as Elevar or Triple Whale.
  • Comfort pulling and interpreting data in Google Sheets or Looker.

About the Company

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