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EquipmentShare

Tech-driven construction equipment rental and sales

Service Manager

Equipment MaintenancePosted on Nov 12
Full-timeYukon, OK, USAIn-person

About the Job

Requirements

  • Industry knowledge in the rental industry or a related construction field, with ideally three years of maintenance and service experience.
  • Strong interpersonal and problem-solving skills.
  • Ability to adapt to a fast-paced growing company and quickly learn and stay current on EquipmentShare products and services.
  • Customer service, teamwork, and verbal and written communication skills.
  • High school diploma; a trade school certificate is preferred.
  • Experience in field service, maintenance, and repair is preferred.
  • Experience leading maintenance teams.
  • Valid driver's license with an acceptable driving record; must be at least 21 years old to operate a company vehicle.
  • Ability to move, stand, stoop, and bend freely, and lift up to 50 pounds at times.
  • Must pass a 10-panel drug screen; employment is contingent on passing a background check.

Responsibilities

  • Coordinate and supervise the quality performance of equipment mechanics and service personnel.
  • Schedule repairs for customer- and company-owned rental equipment.
  • Create, assign, and monitor work orders; track machine service intervals; order parts; and diagnose equipment issues using data across makes and models.
  • Maintain customer relationships, ensure satisfaction with service and support, and keep customers informed about additional ways EquipmentShare can support their businesses.
  • Respond promptly to and resolve customer inquiries, requests, complaints, and other communications.
  • Train and develop employees and maintain a safe work environment.
  • Perform other duties as assigned.

Desired Qualifications

  • Preference is given to applicants with experience and/or a background in the construction industry.

About the Company

EquipmentShare

Tech-driven construction equipment rental and sales

EquipmentShare provides construction equipment rental and sales, plus tech-enabled services that streamline operations. Its platform combines an equipment marketplace with smart technology that tracks assets, manages users, and monitors performance; data science predicts maintenance, issues service alerts, and GPS tracks machines. It differs from traditional rental houses by offering proactive, data-driven management tools that reduce downtime, improve productivity and safety, and simplify job costing. Its goal is to boost construction productivity by making equipment more available and easier to manage through integrated rentals, sales, and technology services.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Columbia, MO
Founded
2014

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