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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyPosted on Nov 3
InternshipMadison, WI, USA$20.50 - $24.25

About the Job

Requirements

  • Be accepted into, or actively enrolled in, an Accreditation Council for Pharmacy Education-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Attend work regularly and predictably, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to ensure patient safety.
  • Look for ways to help people in a friendly manner, notice patients’ reactions, and respond appropriately.
  • Use and understand verbal and written communication to interact with patients and colleagues; listen actively by giving full attention, understanding points made, asking appropriate questions, and avoiding inappropriate interruptions.
  • Use mathematics to solve dispensing problems, such as determining tablet quantities, days’ supply, and the number of full and additional bottles needed to fill a prescription.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action among available options.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead or outward; perform repetitive finger movements; extend hands and arms in multiple directions; precisely adjust machines; and stoop to move items between low and high positions.
  • Have close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
  • Express or exchange ideas verbally and accurately convey detailed or important spoken instructions; receive detailed information through oral communication.
  • Complete any additional tasks directed by a supervisor or manager.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders, to build aptitude and prepare for increasing responsibility as a pharmacist.
  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create personalized patient experiences at pick-up, drive-thru, and over the phone; offer immunizations and other services at the register and over the phone; and solve or escalate patient problems.
  • Offer counseling, answer medical questions, and solicit patients’ medical histories to provide optimal care when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and call prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries and completing cycle counts, returns-to-stock, and waiting-bin inventories.
  • Follow relevant federal, state, and local laws, regulations, professional standards, ethical principles, and company policies and procedures to protect patient safety, controlled-substance dispensing and recordkeeping compliance, and patient privacy and security.
  • Deliver additional patient health care services, including immunizations, point-of-care testing, and voluntary staffing of offsite clinics, where permitted by law and supported by required training and certification.
  • Where permitted, complete additional licensure and training required by state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions, and report adverse reaction events as required by public health rules.
  • Review and collect patient information and track and document it for each applicable patient.
  • Travel voluntarily to stores in the market to work shifts as business needs require.

Desired Qualifications

  • Have at least one year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Be able to become immunization certified; once state regulations are met, strive to provide patient immunizations as an essential pharmacist function.
  • Be able to work in the home store and other market locations to meet business needs.
  • Be proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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