Nokia

Makes network gear for carriers and data centers

Network Performance Engineer

Telecommunications EngineeringConfirmed live in the last 24 hours

Full-timePortugalNo salary listedIn-person

About the Job

Requirements

Experience in network performance monitoring within telecommunications environments.
Strong understanding of radio network planning, integration, and optimization.
Experience monitoring and analyzing radio and core network key performance indicators, including performance degradation analysis and escalation management.
Ability to develop and automate data analysis, reporting, and extract, transform, load processes.
Customer-facing experience and the ability to manage stakeholders and communicate in English.
Analytical, proactive, hands-on problem-solving approach.
Strong organizational and prioritization skills to work in fast-paced environments.
Ability to collaborate effectively within multidisciplinary teams.
Flexibility to participate in a 24/7 on-call support rotation.

Responsibilities

Establish and manage performance measurement frameworks and deliver actionable performance insights to stakeholders.
Lead the network performance function by defining and implementing performance measurement and monitoring processes.
Monitor, analyze, and report network key performance indicators across radio and core network domains.
Identify key performance indicator degradations, correlate performance issues with network events, and drive appropriate escalation processes.
Develop, automate, and optimize reporting and data analysis processes to improve operational efficiency.
Design and maintain extract, transform, load processes for network performance data collection and processing.
Create and deliver regular performance reports and dashboards for customers, senior management, and internal stakeholders.
Collaborate with cross-functional teams to identify, recommend, and implement network performance improvements.
Support end-to-end operational activities and contribute to the creation and continuous improvement of business processes.
Act as a customer-facing representative for performance-related discussions and escalations.
Coordinate with internal and external teams to investigate and resolve network performance issues.
Participate in on-call support rotations and provide timely responses to critical network incidents.

Desired Qualifications

Spanish language skills.
Experience in incident management and operations support at L1, L2, or L3.
Knowledge of core, IP, and radio network technologies.
Experience with process improvement and operational excellence initiatives.

As a Network Performance Operations Engineer, you will play a critical role in ensuring optimal network performance across Radio and Core domains. You will be responsible for establishing and managing performance measurement frameworks, automating data analysis processes, and delivering actionable performance insights to stakeholders.

Working closely with cross-functional teams, you will identify network performance issues, drive root cause analysis, coordinate escalations, and support end-to-end business operations. The ideal candidate combines strong technical expertise, analytical thinking, customer-facing experience, and the ability to thrive in a fast-paced and evolving telecommunications environment.

Experience in Network Performance Monitoring within telecommunications environments.
Strong understanding of Radio Network Planning, Integration, and Optimization.
Experience monitoring and analyzing Radio and Core Network KPIs, including performance degradation analysis and escalation management.
Ability to develop and automate data analysis, reporting, and ETL processes.
Customer-facing experience with strong stakeholder management and communication skills in English.
Analytical, proactive, and hands-on approach to problem-solving.
Strong organizational and prioritization skills with the ability to work in fast-paced environments.
Ability to collaborate effectively within multidisciplinary teams.
Flexibility to participate in a 24/7 on-call support rotation.

Nice to have:

Spanish language skills.
Experience in Incident Management and Operations Support (L1/L2/L3).
Knowledge of Core, IP, and Radio network technologies.
Experience with process improvement and operational excellence initiatives.

Additional information:

The organization is evolving. While no final decisions have been taken, Nokia is planning to divest the PB ECE unit during the first half of 2027, and this role is planned to transfer to AURELIUS as part of a stand-alone business.

For more information, please refer to: Nokia to sell Enterprise Campus Edge business to AURELIUS.

The position currently benefits from Nokia’s standard employment terms and benefits. Subject to completion of the contemplated transaction and the role’s transfer to the acquiring company, it is expected that broadly comparable employment terms and benefits will be maintained following the closing of the transaction.

Lead the network performance function by defining and implementing performance measurement and monitoring processes.
Monitor, analyze, and report network KPIs across Radio and Core network domains.
Identify KPI degradations, correlate performance issues with network events, and drive appropriate escalation processes.
Develop, automate, and optimize reporting and data analysis processes to improve operational efficiency.
Design and maintain ETL (Extract, Transform, Load) processes for network performance data collection and processing.
Create and deliver regular performance reports and dashboards for customers, senior management, and internal stakeholders.
Collaborate with cross-functional teams to identify, recommend, and implement network performance improvements.
Support end-to-end operational activities and contribute to the creation and continuous improvement of business processes.
Act as a customer-facing representative for performance-related discussions and escalations.
Coordinate with internal and external teams to investigate and resolve network performance issues.
Participate in on-call support rotations and provide timely response to critical network incidents.

About the Company

Nokia

Makes network gear for carriers and data centers

Nokia makes the equipment and software that mobile carriers, cloud companies, and businesses use to run networks, from cell-tower radios to fiber links between AI data centers. From 1998 to 2011 it was the world's largest mobile phone maker; it sold that business to Microsoft in 2014, and HMD Global, a separate company, makes Nokia-branded phones under license. Its network unit sells optical systems that send data over fiber, internet routers, and broadband gear, and its mobile unit sells radios and the core software that runs 5G networks. Nokia earns money from equipment and service contracts and from licensing its patents to phone makers and carmakers. It was founded in 1865 as a wood pulp mill and is based in Espoo, Finland.

Company size: 10,001+
Company stage: IPO
Headquarters: Espoo, Finland
Founded: 1865

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