C

Chick-fil-A

Quick-service chicken restaurant with loyalty program

Human Resources Business Partner - On-Site Talent Lead

Full-TimeUpdated on 10/23/2026Deadline 10/4/27
No salary listed
Mid
Bachelor's
Litchfield Park, AZ, USA
In PersonOn-site at the Litchfield, Arizona Distribution Center; occasional overnight travel, approximately 30%.
People & HRHR Generalist & Employee Relations

About the job

Requirements
  • High school diploma.
  • Three years of HR-related experience, including at least one year in a distribution or manufacturing environment.
  • Demonstrated knowledge of general human resources policies, procedures, and practices.
  • Ability to build relationships and influence others across multiple operations.
  • Ability to work a flexible schedule, including weekends, holidays, and rotating shifts.
  • Ability to occasionally travel, including overnight trips.
  • Experience conducting investigations, including accidents and harassment allegations.
  • Experience recruiting and developing a strong, diverse team.
  • Some understanding of labor legislation.
  • Ability to lead through change management.
  • Proficiency communicating in English, including reading, writing, and speaking, to safely follow verbal instructions, complete documentation and paperwork, and accurately read and interpret company communications.
Responsibilities
  • Support the Regional Talent Leader in executing recruitment initiatives to staff Distribution Center operations, including tracking forecasted recruitment requirements, coordinating interview logistics, and ensuring a smooth recruitment process.
  • Oversee HR-system records management for facility staff, compile and analyze data for key performance indicators, and provide insights to the Regional Talent Leader.
  • Drive employee engagement across all Distribution Center departments, process employee inquiries, provide timely employee-relations support, and develop and execute initiatives reflecting Chick-fil-A Supply’s values of care, safety, and excellence.
  • Advise and support team leaders on employment law and government regulations, performance management, team morale, and policies such as FMLA, ADA, and workers’ compensation.
  • Oversee the Distribution Center payroll administration process and resolve issues for staff and leaders.
  • Maintain awareness of market-driven compensation trends in the industry.
  • Partner with Legal and the Regional Talent Leader to ensure compliance with applicable federal and state requirements.
  • Coordinate and facilitate training sessions and seminars, and facilitate training when needed.
  • Perform other duties as assigned as needs arise.
Desired Qualifications
  • Bachelor's degree.
  • Five or more years of HR generalist experience, including three or more years in a distribution or manufacturing environment.
  • Working knowledge of logistics, warehousing, and IT systems.
  • Working knowledge of human resources information systems.
  • Working knowledge of payroll administration.
  • Working knowledge of supply chain innovations.
  • Working knowledge of safe work practices, including OSHA, for functions performed in a distribution facility.
  • Excellent knowledge of employment law and other governmental requirements related to human resources.
  • Demonstrated business acumen with HR key performance indicators and using data to drive continuous improvement.
  • Business communication and presentation skills.
  • Food service distribution experience.

About the company

C

Chick-fil-A

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Website

Chick-fil-A operates fast-food restaurants in the U.S. focused on chicken items like sandwiches, nuggets, and waffle fries, served dine-in, takeout, drive-thru, and through mobile ordering and delivery. Customers earn points through the Chick-fil-A One loyalty program with tiers (Member, Silver, Red) and rewards to encourage repeat visits. The company emphasizes quick service, friendly staff, and a seamless app experience for ordering, payment, and rewards. Its goal is to build long-term customer loyalty and expand its U.S. footprint by delivering reliable quality and convenient dining options.

Company Size

10,001+

Company Stage

Debt Financing

Total Funding

$650M

Headquarters

Atlanta, Georgia

Founded

1946

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Simplify's Take

What believers are saying

  • 2025 revenue rose 14% to $10.3 billion, despite only 1% net income growth.
  • Chick-fil-A opened 179 restaurants in 2025 and announced Spokane, Cornelius, and Edmond openings.
  • Red Wagon Ventures expands into Daybright and Acrew, diversifying beyond chicken by 2027.

What critics are saying

  • Williams v. Chick-fil-A, filed July 23, 2026, targets Chick-fil-A One breach controls.
  • EEOC sued Hatch Trick in May 2026; franchise employment practices still expose the brand.
  • Mall closures at Arbor Place, Cobb, and North Point signal weaker legacy formats.

What makes Chick-fil-A unique

  • Andrew Cathy keeps Chick-fil-A family-owned, rejecting an IPO on October 4, 2026.
  • The operator model drives local entrepreneurship, exemplified by Greg Harjo’s third Edmond restaurant.
  • Chick-fil-A preserves human drive-thru service, refusing AI ordering on October 4, 2026.

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Benefits

  • Flexible Work Hours
  • Remote Work Options

Growth & Insights and Company News

6 month growth

24%

1 year growth

29%

2 year growth

29%
Texas Border Business
Oct 22nd, 2026
San Juan welcomes first Chick-fil-A restaurant, Oct 29th.

San Juan welcomes first Chick-fil-A restaurant, Oct 29th. Oct 22, 2026 Listen to article (english) Translate text to Spanish or other 102 languages! Oct 19, 2026 Oct 2, 2026 - Advertisement - Texas Border Business - Advertisement - SAN JUAN, Texas (Oct. 22, 2026) - A new Chick-fil-A(R) restaurant will begin serving the San Juan community on Thursday, Oct. 29, 2026 at 6:30 a.m., creating approximately 95 full-and-part-time jobs. Chick-fil-A, Inc. selected Rodrigo Ortega as the local Owner-Operator of Chick-fil-A Shops at Chavez. Located at 601 N Cesar Chavez Road, Chick-fil-A Shops at Chavez will serve Guests Monday through Saturday from 6:30 a.m. to 11:00 p.m., offering dine-in, drive-thru, carry-out, third-party delivery, mobile pick-up and Mobile Thru. To celebrate, Ortega and team are inviting the community to show their spots at a Moove-In Party on opening day! Whether it's a full cow suit or a simple cow-spotted accessory, Guests of all ages are invited to join the fun. Anyone who visits the restaurant on opening day dressed in cow spots can redeem one free entrée* or kid's meal inside the restaurant or in the drive-thru. - Advertisement - Information source: Chick-fil-A - Advertisement - Oct 23, 2026

Yahoo
Oct 21st, 2026
Chick-fil-A to open new location in Corryville. Here's when and where.

Chick-fil-A to open new location in Corryville. Here's when and where. Kaycee Sloan, Cincinnati Enquirer Updated Wed, October 21, 2026 at 5:54 AM PDT Moo-ve over! A new eatery is coming that surely will have people in the University of Cincinnati area eating more chicken. Chick-fil-A is opening its newest restaurant at 198 E. McMillan St. in Corryville on Oct. 22. The location will serve guests Monday-Saturday from 6:30 a.m. to 10 p.m. The new restaurant location marks a full-circle homecoming for owner-operator Kevin Lopez, who began his career teaching with Teach For America in Cincinnati in 2012, just blocks from the new restaurant. Chick-fil-A, Inc. selected Lopez to be the owner-operator. "Cincinnati is where I first began to understand how deeply opportunity can shape a person's future," Lopez said in a press release. "During my time with Teach For America, I saw firsthand that education is an important part of strengthening a community, but so are access to meaningful employment and basic needs like food. I'm grateful for the opportunity to build on that work by creating jobs, developing our team members and serving guests for years to come." Lopez's journey to becoming a Chick-fil-A local owner-operator is rooted in a longtime passion for serving others. According to his LinkedIn bio, Lopez was previously a kindergarten and first-grade lead teacher at Impact Academy, a public charter elementary school in Cincinnati from 2012-2014. He then worked at Procter & Gamble in a corporate sales role for four years before ultimately becoming a Chick-fil-A owner-operator in Philadelphia in 2023. Now, he and his wife are returning to Cincinnati, her hometown. Ahead of opening day, Chick-fil-A, Inc. and several Cincinnati-area local operators recently volunteered with Our Daily Bread, a soup kitchen in Over-the-Rhine, serving nearly 600 meals to neighbors in need. The restaurant chain made a $45,000 donation to support local hunger relief, with $25,000 going to Feeding America, benefiting Freestore Foodbank, as well as $10,000 donations to both Our Daily Bread and Last Mile Food Rescue. When does Chick-fil-A open in Corryville? The new Chick-fil-A location opens at 198 E. McMillan St. on Oct. 22 at 6:30 a.m. To celebrate the grand opening, Chick-fil-A is giving a free entrée or kids' meal to guests dressed in cow attire Thursday. It doesn't matter if it's a full cow costume or a simple cow-spotted accessory; all ages are encouraged to join the fun. How to navigate traffic at Chick-fil-A's grand opening. If you're heading to Chick-fil-A's grand opening in Corryville, expect traffic and long lines. To manage traffic flow and ensure a smooth opening, the restaurant coordinated a plan for guests, including traffic flow and an entry point. This story was updated to correct the name of the University of Cincinnati-area neighborhood where the new Chick-fil-A is located.

The Cincinnati Enquirer
Oct 21st, 2026
Chick-fil-A to open in Clifton, taps former Cincy teacher to operate location.

Chick-fil-A to open in Clifton, taps former Cincy teacher to operate location. Cincinnati Enquirer Updated Oct. 21, 2026, 5:26 p.m. ET Moo-ve over! A new eatery is coming that surely will have people in the University of Cincinnati area eating more chicken. Chick-fil-A is opening its newest restaurant at 198 E. McMillan St. in Corryville on Oct. 22. The location will serve guests Monday-Saturday from 6:30 a.m. to 10 p.m. The new restaurant location marks a full-circle homecoming for owner-operator Kevin Lopez, who began his career teaching with Teach For America in Cincinnati in 2012, just blocks from the new restaurant. Chick-fil-A, Inc. selected Lopez to be the owner-operator. "Cincinnati is where I first began to understand how deeply opportunity can shape a person's future," Lopez said in a press release. "During my time with Teach For America, I saw firsthand that education is an important part of strengthening a community, but so are access to meaningful employment and basic needs like food. I'm grateful for the opportunity to build on that work by creating jobs, developing our team members and serving guests for years to come." Lopez's journey to becoming a Chick-fil-A local owner-operator is rooted in a longtime passion for serving others. According to his LinkedIn bio, Lopez was previously a kindergarten and first-grade lead teacher at Impact Academy, a public charter elementary school in Cincinnati from 2012-2014. He then worked at Procter & Gamble in a corporate sales role for four years before ultimately becoming a Chick-fil-A owner-operator in Philadelphia in 2023. Now, he and his wife are returning to Cincinnati, her hometown. Ahead of opening day, Chick-fil-A, Inc. and several Cincinnati-area local operators recently volunteered with Our Daily Bread, a soup kitchen in Over-the-Rhine, serving nearly 600 meals to neighbors in need. The restaurant chain made a $45,000 donation to support local hunger relief, with $25,000 going to Feeding America, benefiting Freestore Foodbank, as well as $10,000 donations to both Our Daily Bread and Last Mile Food Rescue. When does Chick-fil-A open in Clifton? The new Chick-fil-A location opens at 198 E. McMillan St. on Oct. 22 at 6:30 a.m. To celebrate the grand opening, Chick-fil-A is giving a free entrée or kids' meal to guests dressed in cow attire Thursday. It doesn't matter if it's a full cow costume or a simple cow-spotted accessory; all ages are encouraged to join the fun. How to navigate traffic at Chick-fil-A's grand opening. If you're heading to Chick-fil-A's grand opening in Corryville, expect traffic and long lines. To manage traffic flow and ensure a smooth opening, the restaurant coordinated a plan for guests, including traffic flow and an entry point. This story was updated to correct the name of the University of Cincinnati-area neighborhood where the new Chick-fil-A is located. We may earn a commission when you buy through links on this page. Our editorial recommendations are made independently of that compensation.

FOX19
Oct 20th, 2026
Cincinnati will soon be able to 'eat mor chikin' with newest Chick-fil-A.

Cincinnati will soon be able to 'eat mor chikin' with newest Chick-fil-A. Published: Oct. 20, 2026 at 10:57 AM PDT Video above is from FOX19 NOW's previous coverage. CINCINNATI (WXIX) - After more than a year of planning and construction, Cincinnati's newest Chick-fil-A is ready to open. The new restaurant and drive-thru will open at 198 E. McMillan St. on Oct. 22 at 6:30 a.m. Originally, the Clifton Chick-fil-A was scheduled to open in February, however, it was still under construction throughout the summer. "It's our pleasure to confirm we will be opening a new Chick-fil-A restaurant, Chick-fil-A McMillan & Highland, in Cincinnati. Construction is currently underway, and we anticipate opening as early as this Fall, pending any delays," a spokesperson said in April. On top of bringing its popular chicken sandwiches, waffle fries and shakes to the Clifton neighborhood, the store has also created 125 jobs for the area.

WAVY-TV 10
Oct 20th, 2026
Norfolk Chick-fil-A set to reopen with 160 job openings.

Norfolk Chick-fil-A set to reopen with 160 job openings. Posted: Oct 20, 2026 / 12:26 PM EDT Updated: Oct 20, 2026 / 12:53 PM EDT Ask WAVY anything How many positions is the Norfolk Chick-fil-A hiring for? What leadership development plans does Ortiz have for employees? Why is the Norfolk Chick-fil-A reopening with new initiatives? Full Summary The Chick-fil-A at Broad Creek Crossing in Norfolk is preparing to reopen and is hiring for 160 full- and part-time positions, offering benefits like meal credits, competitive pay, scholarship opportunities and mentoring from owner-operator Juan Ortiz Jr. NORFOLK, Va. (WAVY) - The Chick-fil-A at Broad Creek Crossing is set to reopen soon and is looking to fill 160 full-time and part-time positions. As an employee, benefits include meal credits, competitive pay, college scholarship opportunities, flexibility and personal and professional growth opportunities. "We're excited to build a team of people who are passionate about serving others and making a positive impact on the community," said local Owner-Operator Juan Ortiz Jr. "Our goal is to create a welcoming environment where team members feel supported, have opportunities to grow and can develop skills that will serve them throughout their careers." Ortiz plans to mentor his employees by helping them develop business skills and strengthen their leadership capabilities while learning Chick-fil-A's signature hospitality. A reopening date for the location, 1205 North Military Highway, has not been released yet.