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Blain's Farm and Fleet

Regional general store and farm supply

Front End Manager

Checkout & Customer ServiceUpdated on Nov 10
Full-timeGrafton, WI, USAIn-person

About the Job

Requirements

  • Candidates must have three to five years of retail experience.
  • Candidates must communicate effectively both verbally and in writing.
  • Candidates must be able to work with confidential information.
  • Candidates must be able to work evenings when needed and at least every other weekend.
  • Candidates must pass pre-employment background checks.

Responsibilities

  • Provide policy and procedure support and training for front-end store operations.
  • Respond to customer service complaints regarding front-end store operations.
  • Develop and maintain procedure and policy documentation for front-end store operations.
  • Provide in-store front-end training and support for new store openings.
  • Provide in-store training for workforce management systems.
  • Assist Accounting and Payroll with store issues as needed.
  • Train all cashier functions, including customer service, Best and Sales.
  • Demonstrate awareness of and compliance with Loss Prevention and safety policies and procedures.
  • Assist with intra- and inter-department projects and responsibilities as assigned.
  • Attend Grand Opening events and assist as appropriate.
  • Provide store support for workforce management systems.

About the Company

Blain's Farm and Fleet

Regional general store and farm supply

Blain's Farm & Fleet is a family-owned regional retailer operating as a modern general store across the Midwest. It sells farm equipment and feed, automotive parts and services, clothing, home goods, lawn and garden, pet supplies, sporting goods, and more through 45 stores and online. It combines in-store shopping with online ordering, offering buy online, pick up in store and drive-thru pickup, plus automotive service centers and other services. Its Neighbor Network with Epsilon adds targeted advertising partnerships; the company aims to provide affordable, convenient, one-stop shopping for Midwestern communities while growing through multi-channel sales and selective partnerships.

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