In-Telecom

Provides VoIP, access control, IT consulting

Sales Manager

Account ExecutiveUpdated on Nov 13

Full-timeLouisiana, USAIn-person

About the Job

Requirements

A bachelor's degree in Business Administration, Marketing, Computer Science, or a related field is required.
At least 5–7 years of sales experience with a proven record of meeting or exceeding sales targets is required.
At least 2 years of experience in a leadership or sales management role is required.
Strong understanding of sales techniques, strategies, and processes is required.
Demonstrated success driving revenue growth and achieving business objectives in the technology industry is required.
Strong analytical and data-driven decision-making skills are required.
Experience and knowledge in MSP, VoIP, security cameras, or access points is preferred.
Ability to work under pressure and handle stress is required.
Deep understanding of sales and marketing strategies in the technology services sector is required.
Familiarity with current technology trends, market developments, and competition is required.
Ability to adapt to a fast-paced and dynamic business environment is required.
Excellent leadership and coaching ability, including the ability to coach others in sales practices, is required.
Proficiency in CRM software and Microsoft Suite is required.

Responsibilities

Recruit, train, and mentor sales representatives to achieve and exceed individual and team sales targets.
Foster a positive Lead, Manage, and Accountability (LMA) culture.
Provide clear direction and communicate with clients and team members.
Understand customer needs and match them with company offerings.
Sell to mid-level and executive-level managers in a competitive marketplace.
Conduct ride-alongs and provide team members with effective coaching and feedback.
Use CRM tools, preferably Salesforce, and hold the team accountable for using the system.
Manage the sales scorecard and team needs, drive accountability using tools and processes, maintain sales plans, ensure pipeline visibility and reliable forecasting, and communicate resource needs supported by data.
Identify gaps in standards, processes, and procedures, and mentor staff to align with changes.
Work with department leaders to resolve process and procedure gaps.
Communicate the importance of the sales process to team members.
Document sales process best practices, build or improve sales process tools, train the team, and drive adoption.
Establish how the sales organization operates and set a rhythm of meetings and activities to drive performance.
Manage sales processes and reporting, activity expectations, routine one-on-one and group meetings, training, forecasting, management reporting, proposal and forecasting systems, CRM usage, and expense expectations.
Understand ITC agreements; review and approve quotes and service agreements.
Demonstrate business acumen regarding the company's strategic, financial, and operational functions.
Maintain productive communication with the President and leadership team, communicating information clearly between the sales team, management team, and customers.
Participate in leadership meetings and provide sales updates.
Provide visibility into pipeline, forecasts, leading indicators, and results.
Collaborate with other departments and maintain productive communication with their leaders.
Lead the sales team day to day and prepare it for growth.
Model company values and culture and maintain a professional image in appearance, communications, and interactions.

Desired Qualifications

A master's degree is a plus.
Experience and knowledge in MSP, VoIP, security cameras, or access points is preferred.

The Sales Manager is the backbone of our Sales Team, and meets regularly with team members, ensuring they are trained and prepared to solve our clients’ challenges. The Sales Manager manages a real-time Scorecard (KPI’s) for the Sales Team. The Sales Manager is always monitoring activity in Salesforce and coaching the Sales Team in both pre and post client meetings. Using this time to ensure that our clients are receiving the best “In-Telecom Experience”.

Compensation includes a base salary, generous commission and bonus structure, auto and gas allowance, cell phone allowance and expense reimbursement.

Team Leadership and Development:

Recruit, train, and mentor a team of sales representatives to achieve and exceed individual and team sales targets
Foster a positive Lead, Manage, and Accountability (LMA)
Provide clear directions and communicate with clients and team members
Understand the customer needs and match company offerings
Demonstrates knowledge and experience in selling to mid and executive level managers in a competitive marketplace
Observes (ride-along's) and provides team members with effective and encouraging coaching and feedback
Working CRM knowledge, preferably Salesforce, and experience holding the team accountable for using the system
Manage Scorecard and Team Needs
Drives accountability through use of tools and processes
Sales plans in place
Pipeline is visible
Forecasting is reliable
Resource needs are communicated and backed up by data)

Operations Process and Procedures

Identifies gaps in standards, processes, and procedure, and mentor the staff to align with those changes
Identify gaps in processes and procedures and align with department leaders to resolve
Communicate to team members the importance of the sales process
Captures sales process best practices, builds or enhances sales process tools, provides training and drives adoption with the team
Establishes a “way” in which the sales organization works and a rhythm of meetings and activities to drive performance
Sales process and reporting
Activity expectations
Routine meetings (1:1’s, group, training, forecasting, management reporting)
Systems for proposals, forecasting, etc.
Effective usage of CRM
Expense management and expectations

Agreement Deliverable Management

Understanding ITC agreements
Review and approve all quotes
Review and approve all service agreements

Contributes to the Leadership Team

Demonstrates business acumen on how Company’s business operates (strategically, financially and operationally)
Maintains open and productive communication channels with the President and leadership team by communicating information clearly and effectively between the sales team, management team, and customers
Participates in leadership meetings and provides updates on sales
Provides visibility into pipeline, forecast, leading indicators (sales activities) and lagging indicators (results)
Works collaboratively with and maintains open and productive communication channels with other departments
Works effectively with all other departments and leaders for day-to-day leadership of the sales team as well as prepares the team for growth
Be a true role model for company values and culture
Always presents a professional image in appearance, communications, and interactions

Bachelor’s degree in Business Administration, Marketing, Computer Science, or a related field. A master’s degree is a plus
At least 5-7 years of experience in sales, with a proven track record of meeting or exceeding sales targets
At least 2 years of experience in a leadership or sales management role
Strong understanding of sales techniques, strategies, and processes
Demonstrated success in driving revenue growth and achieving business objectives in the tech industry
Strong analytical and data-driven decision-making skills
Excellent leadership and communication abilities, with the capacity to inspire and motivate teams
Experience and knowledge in MSP, VOIP, Security Cameras/Access points preferred
The ability to work under pressure and handle stress
Deep understanding of sales and marketing strategies in the tech service sector
Familiarity with the latest technology trends, market developments, and competition
Ability to adapt to a fast-paced and dynamic business environment
Excellent leadership and coaching ability; can successfully coach others in sales practices
Proficient in CRM Software and Microsoft Suite

About the Company

In-Telecom

Provides VoIP, access control, IT consulting

In-Telecom provides a full range of technology solutions, including VoIP phone systems, access control, IT consulting, and skilled installation and service from certified technicians. Its products work by delivering voice communications over the internet (VoIP), controlling physical entry with security and access systems, and offering expert guidance and hands-on setup for IT needs. The company differentiates itself through its one-stop-shop approach, blending hardware, software, and ongoing support with a focus on customer service before and after the sale. This combination aims to ensure clients understand, adopt, and maintain their technology effectively. The goal is to become a long-term technology partner that helps clients succeed by handling all their security and telecommunications needs.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Slidell, LA
Founded: 2009

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