CoverGo

No-code platform enabling insurance product deployment

Lead Business Analyst - Insurance

Business AnalysisConfirmed live in the last 24 hours

Full-timeRemote in Canada

About the Job

Requirements

A degree in Business, IT, or any relevant field is required.
At least 7 years of experience in a business analyst role is required.
Previous experience working in the insurance industry or Insurtech is required.
Experience advising and guiding clients on complex transformation programs is required, with domain expertise in business readiness, business adoption, change strategy, visioning, execution, stakeholder management, benefits management, and communication.
A basic understanding of the technical development cycle of a mobile application or web portal is required.
Experience with the Agile/Scrum framework for project planning and release management is required.
Strong written and verbal communication skills in English are required.

Responsibilities

Work with clients and technical resources to identify their business problems and develop an appropriate approach and analytical solution.
Produce functional specifications and interact with business units and teams to gather and elicit requirements; functional specifications provide the basis for system development and enhancement.
Lead direct-report Business Analysts to grow and continuously improve their craftsmanship.
Develop test plans for new workflows and processes, and document process changes.
Create current-state and future-state process models for process analysis.
Initiate process assessments to evaluate efficiency and effectiveness, and create findings and improvement recommendations.
Complete process gap analysis and transactional process documentation requests using consultative and proactive engagement frameworks.
Execute the end-to-end document lifecycle to ensure consistent quality from process creation through consumption.
Ensure procedures for controlling, preserving, securing, and updating business process documentation are followed.

Lead Business Analyst - Insurance (Fully Remote)

CoverGo · Calgary, Canada (Remote) · Full-time · Posted 2026-09-24

Workplace: remote

Department: Product

Description

Top 3 Reasons To Join Us

Competitive salary
100% Remote
Insurtech industry leader worldwide

About Us

At CoverGo, our mission is to help insurance companies and banks to make insurance 100% digital, to better serve their customers.

We are the leading provider of cutting-edge technology to the insurance industry
We’re also the winner of the insurtech of the year in all of Asia in 2021 and other awards globally
We work with enterprise clients such as AXA, MSIG, DBS, Fubon, Bank of China Group Insurance, and many more
We're an international, diverse team with over 20 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have offices in Singapore, Hong Kong, and Vietnam. We plan to expand to the US and other markets in the upcoming months
We’ve grown our annualized revenue by over 1000% since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

What You Will Do

Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Produces Functional Specification; interacts extensively with various business units and teams for Requirements Gathering and Elicitation. The functional specification is the basis of system development and enhancement
Lead (direct report) Business Analysts to grow and continuously improve their craftsmanship
Develops test plans for new workflows and processes; documents process changes
Create process models for current and future states for process analysis
Initiate process assessments to evaluate its efficiency and effectiveness and create findings and improvement recommendations
Complete process gap analysis and transactional process documentation requests using consultative and proactive engagement frameworks
Execute the end-to-end document lifecycle to ensure consistent quality work from the process creation to consumption
Ensure that procedures for controlling, preserving, securing, and updating business process documentation are followed

What We Need

A degree in Business, IT or any relevant field
At least 7 years of experience in a BA role
Previous experience working in the insurance industry or Insurtech is a must
Experience in advising and guiding clients on complex transformation programs with key domain expertise in business readiness, business adoption, change strategy, visioning, execution, stakeholder management, benefits management, and communication
Basic understanding of the technical development cycle of a mobile application or web portals
Agile/Scrum Framework for Project Planning & Release Management experience is a must
Strong written and verbal communication skills in English

Why You’ll Love Working Here

Full-remote
Local time zone office hours, work by your schedule
Paid annual leaves
Employee stock options
Performance bonus

Apply

Apply at CoverGo

About the Company

CoverGo

No-code platform enabling insurance product deployment

CoverGo offers a modular, no-code platform that lets insurers design, launch, and manage health, life, and P&C products. It runs on top of clients’ existing systems through an open API-driven architecture, so users can create and deploy offerings without writing code. Revenue comes from subscriptions plus fees for premium features and services, with strong API integration to enable seamless connection to legacy and third-party tools. The company differentiates itself by its no-code, modular approach and API-first integration that supports rapid product launches for traditional insurers, insurtechs, and other financial institutions, aiming to help clients transform digitally and scale globally.

Company size: 201-500
Company stage: Series B
Total funding: $38.7M
Headquarters: Singapore
Founded: 2016

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