Full-Time

People Operations Associate

Posted on 1/29/2025

Flexport

Flexport

1,001-5,000 employees

Logistics and supply chain management services

Compensation Overview

$52.8k - $66kAnnually

Entry, Junior

Company Historically Provides H1B Sponsorship

Los Angeles, CA, USA

This is a hybrid position, which implies that the candidate will be required to work in-office for some days.

Category
Human Resources
People & HR
Required Skills
JIRA
Data Analysis
Excel/Numbers/Sheets
Requirements
  • At least 1 year experience as an HR/People Ops Associate, Generalist or benefits admin, preferably in a startup or rapid growth company.
  • Bachelor’s degree in Human Resources, Business Administration or related field
  • Experience managing transactions in Workday HRIS is a must
  • Demonstrated ability to organize and prioritize a high volume of concurrent tasks and responsibilities
  • Excellent analytical and problem-solving skills with great attention to detail
  • Thorough research skills coupled with the ability to clearly and concisely present information and recommendations
  • Proactive thought leader who can automate and streamline processes to allow for efficient company and team growth
  • Demonstrated experience building cross-functional relationships across an organization
  • Attentive listener, demonstrating clear, patient, and empathetic communication skills
  • Experience utilizing a ticketing system such as Jira, SNOW or Workday Help.
  • Advanced proficiency with Excel and/or G-Suite applications (Gmail, Docs, Sheets, Calendar)
Responsibilities
  • Act as a secondary point of contact for escalations and provide excellent customer service for a wide range of questions covering topics like benefits, visas, onboarding, orientation events, and leaves of absences
  • Process a variety of employment-related changes within our HRIS system, including employee status changes, pay changes, job changes, and leaves of absence.
  • Provide thought partnership to our internal stakeholders (compensation, immigration, compliance, payroll, IT, recruiting, benefits) by becoming subject matter expertise on all people ops related matters. Guiding conversations from a people ops perspective.
  • Own and create detailed standard operating procedures for all tasks, focusing on benefits.
  • Participate in new Workday User Acceptance functionality testing.
  • Identify areas of improvement and automation opportunities.
  • Communicate recommendations on initiatives and influence stakeholders through data and thoughtful interpretation of findings
Desired Qualifications
  • Experience in a startup or rapid growth company

Flexport provides logistics and supply chain services to facilitate global trade, including ocean shipping, air freight, ground transportation, and customs brokerage. Their technology platform allows clients to track shipments in real-time, offering transparency and control over their supply chains. Flexport stands out from competitors by combining logistics with financial services and trade advisory, helping businesses manage risks and improve cash flow. The company's goal is to streamline global trade operations, making them more efficient and accessible.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

$2.4B

Headquarters

San Francisco, California

Founded

2013

Simplify Jobs

Simplify's Take

What believers are saying

  • AI-driven logistics optimization is becoming increasingly important in the industry.
  • Partnership with Veho enhances last-mile delivery capabilities in urban markets.
  • Trucking capacity marketplace launch indicates a trend towards flexible logistics solutions.

What critics are saying

  • Departure of key executives could disrupt operations and strategic direction.
  • Complaints about excessive charges could damage reputation and client relationships.
  • Over-reliance on AI may neglect human expertise and customer service.

What makes Flexport unique

  • Flexport integrates AI to enhance logistics and operational efficiency.
  • The company offers real-time tracking for comprehensive supply chain visibility.
  • Flexport's OceanMatch service optimizes container space, reducing costs and improving efficiency.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Free Food

Company Social Outings

Health & Wellness

Dental Insurance

Vision Insurance

Health Insurance

Life Insurance

Paid Time Off

PTO / Vacation Policy

Paid Holidays

Maternity / Paternity Leave

Financial Benefits

401K / Retirement Plan

Performance Bonus

Employee Stock Purchase Plan

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

0%
JOC
Feb 28th, 2025
Next phase of digital forwarding on collision course with AI revolution

Flexport, the flagship brand among the cohort of digital forwarders to have emerged over the past decade, on Monday launched a catalog of product updates focused around AI capabilities.

PitchBook
Oct 8th, 2024
Ousted Flexport CEO raises $100M for new AI logistics startup

Six months after joining Flexport as co-CEO, Clark was appointed sole CEO by Flexport founder Ryan Petersen.

CNBC
Oct 8th, 2024
Amazon's ex-retail boss Dave Clark launches new startup to solve supply chain 'Franken-software'

Last September, Clark abruptly resigned as CEO of Flexport, allowing for the return of its founder, Ryan Petersen.

FreightWaves
Oct 3rd, 2024
GlobalX Airlines to open cargo lane between Chicago, Puerto Rico

It's a market where people are sending medical components down to be assembled into final goods, day in and day out, or they're sending automotive parts, or forklift parts, because there's automotive factories and Toyota has a big forklift factory in Puerto Rico," explained Jones Shah, a veteran air cargo executive who recently left logistics provider Flexport after more than seven years as global head of airfreight and chief customer officer. "

Omnitalk
Sep 5th, 2024
Flexport Adds Veho to Its Last-Mile Arsenal: A Game-Changer in Urban Delivery?

The deal: Veho joins Flexport's carrier roster.

INACTIVE