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Full-Time

Nurture Partner Success Manager

NAM, With Cyber Security Experience

Confirmed live in the last 24 hours

Acronis

Acronis

1,001-5,000 employees

Data protection and cybersecurity solutions provider

AI & Machine Learning
Cybersecurity

Mid, Senior

Tampa, FL, USA

Category
Customer Experience
Customer Success
Customer Success & Support
Growth & Marketing
Required Skills
Sales
Communications
Management
Marketing
Requirements
  • Minimum 3 years of sales and marketing experience in the MSP channel software industry on similar positions such as channel sales, partner account management or channel development—experience in equivalent role highly desired
  • Proven experience in a Cyber Security company demonstrating a strong understanding of industry practices and protocols
  • Experience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software services
  • In-depth channel and field sales knowledge with an understanding of the cloud market business model
  • Strong presentational, communication, and interpersonal skills with the ability to clearly articulate the product’s different features and answer all customer questions
  • Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy
  • Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities
  • Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies
  • Highly persistent in follow-up conversations, negotiations and closing sales skills
  • Strong presentational, communication, interpersonal, planning and time management skills
  • Fluent English
  • French is a plus
  • Passion and commitment to succeed by working hard and never giving up
Responsibilities
  • Drive quarter over quarter cloud revenue growth working through assigned partners
  • Make a territory analysis and planning for dedicated geographies to identify top potential partners
  • Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness
  • Train new and existing partners with existing and new products
  • Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools
  • Guide partners to adopt Acronis Automation and Security tooling to increase their operational efficiency
  • Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner
  • Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle
  • Drive successful upsell/cross sell initiatives with partner to increase new services attach rate
  • Put maximum efforts to avoid churn and retain a partner
  • Engage and orchestrate all needed internal resources to help dedicated partners’ growth
  • Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled out
  • Know partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed
  • Maintain a regularity/frequency of contact with every partner depending on priority

Acronis provides solutions that combine data protection and cybersecurity to address various challenges related to safety, accessibility, privacy, authenticity, and security. Their products include antivirus software, backup services, disaster recovery options, and endpoint protection management. Acronis also utilizes AI for antimalware and blockchain technology for data authentication, ensuring that data, applications, and systems are safeguarded in any environment. What sets Acronis apart from its competitors is its comprehensive approach to cyber protection, which is trusted by over 5.5 million home users and 500,000 companies, including all Fortune 1,000 companies. The goal of Acronis is to deliver reliable and effective solutions that protect users' data and systems across the globe.

Company Stage

Series A

Total Funding

$941.2M

Headquarters

Schaffhausen, Switzerland

Founded

2003

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-8%

2 year growth

-7%
Simplify Jobs

Simplify's Take

What believers are saying

  • Acronis's partnerships, such as with Stellar Cyber and Mulberri, enhance their service offerings and market reach.
  • The introduction of the XDR solution for MSPs demonstrates Acronis's commitment to innovation and addressing market needs.
  • Recognition by AV-Test and inclusion in the CRN Data Center 50 list bolster Acronis's reputation and credibility in the cybersecurity industry.

What critics are saying

  • The cybersecurity market is highly competitive, with constant innovation required to stay ahead of threats and competitors.
  • Integration of new technologies and partnerships, like those with Stellar Cyber and Mulberri, may pose operational challenges.

What makes Acronis unique

  • Acronis uniquely combines data protection and cybersecurity into a unified solution, addressing SAPAS (Safety, Accessibility, Privacy, Authenticity, Security) challenges comprehensively.
  • Their AI-based antimalware and blockchain-based data authentication technologies set them apart from traditional cybersecurity firms.
  • Acronis's extensive global reach, with products available in over 150 countries and 40 languages, provides a significant competitive edge.

Benefits

Medical, dental, &vision insurance plans

Life Insurance, STD and LTD policies

401(k) retirement plan and company match

Corporate rates and discounts

Competitive package

Flexible working hours

3+ weeks of PTO and 10 paid holidays

Smart casual dress code

Free snacks and drinks

Office social events