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Full-Time

Terminal Manager

Confirmed live in the last 24 hours

Wayfair

Wayfair

10,001+ employees

E-commerce platform for home goods sales

Consumer Goods
Consumer Software

Senior

Austin, TX, USA

Category
Supply Chain Management
Transportation & Distribution
Operations & Logistics
Required Skills
Customer Service
Excel/Numbers/Sheets
Requirements
  • Ownership mentality and motivation to build the best team
  • Strong leadership skills and ability to collaborate effectively with cross functional teams
  • Ability to proactively identify opportunities and implement solutions; lean/six sigma a plus
  • Comfort with delivery routing technologies/strategies and warehouse management systems
  • Comfort with raw data sets as well as creating simple but useful templates in google sheets
  • BA/BS in management, administration, supply chain, or customer service.
  • 5+ years working experience in fulfillment, distribution, home delivery or transportation
  • Bilingual is a plus
Responsibilities
  • Assume full responsibility for the safety, customer experience, employee experience, quality, and cost of your Home Delivery Operation Terminal - this is your site - get excited to Be an Owner
  • Provide inspirational leadership and guidance to your team of Wayfair Warehouse and Wayfair Transportation employees, inclusive of leaders and frontline staff
  • Build a partnership with our Delivery Partners ensuring your operation has the needed outbound capacity and provides an exceptional home delivery customer experience
  • Drive results for your building across a comprehensive and balanced set of performance metrics (e.g., Safety, Customer, Employee, Quality, Cost)
  • Develop your people by relentlessly focusing on skill development and career pathing
  • Collaborate with several core stakeholders and ensure your building has what it needs to be successful (e.g., Safety, Talent Mgt, Talent Acquisition, Transportation, Training, Workforce Planning, Technology, to name a few…)
  • Champion change for your team - we are always improving and we move fast

Wayfair specializes in e-commerce for home goods, providing a wide selection of products such as furniture, lighting, cookware, and appliances through its website, wayfair.com. The company operates a marketplace platform that connects consumers with over 5,000 brands, allowing it to offer a vast range of items without managing extensive inventory. Wayfair generates revenue by selling these products and charging advertising fees to suppliers who want to promote their items on the site. Its product offerings include everything from smart kitchen appliances to indoor playsets, catering to various customer needs and budgets. Wayfair stands out from competitors by being a one-stop shop for home-related products, enhancing the shopping experience with appliance packages and curated collections. The company's goal is to simplify home improvement projects for customers by providing a comprehensive selection of home goods.

Company Stage

IPO

Total Funding

$2.3B

Headquarters

Boston, Massachusetts

Founded

2002

Growth & Insights
Headcount

6 month growth

-6%

1 year growth

2%

2 year growth

-8%
Simplify Jobs

Simplify's Take

What believers are saying

  • Wayfair's extensive product range and strategic sales events, like Black Friday in July, provide employees with opportunities to drive significant revenue growth.
  • The company's expansion into brick-and-mortar stores offers new career opportunities and the potential for increased market penetration.
  • Wayfair's focus on sustainability and corporate responsibility initiatives can attract talent interested in making a positive social and environmental impact.

What critics are saying

  • The highly competitive e-commerce market requires Wayfair to continuously innovate to maintain its market position.
  • The company's reliance on a marketplace model means it must effectively manage relationships with over 5,000 brands to ensure product quality and availability.

What makes Wayfair unique

  • Wayfair's marketplace model allows it to offer a vast selection of home goods without the need for extensive inventory management, unlike traditional retailers.
  • The company's focus on curated collections and appliance packages simplifies the shopping experience, setting it apart from competitors who offer less personalized options.
  • Wayfair's commitment to sustainability, including ambitious zero waste goals, enhances its brand appeal in an increasingly eco-conscious market.