All Accor

Global hotel management, franchising, loyalty program

Assistant Food & Beverage Manager

Food & Beverage Operations ManagementUpdated on Nov 11

Full-timeAuckland, New ZealandIn-person

About the Job

Requirements

A minimum of 3–5 years of supervisory experience in the hospitality industry.
Ability to demonstrate leadership skills.
Hold an LCQ Certificate or a current Manager's Certificate.
Previous experience leading a team of 20 or more staff.
Knowledge of Microsoft Office applications, including Excel, Word, Publisher, and PowerPoint.
Understanding of hotel systems and revenue management principles.

Responsibilities

Oversee daily food and beverage operations with the Food & Beverage Manager, ensuring all outlets meet service, cleanliness, and policy standards.
Represent the Novotel brand and service culture to drive guest experiences, while maintaining strong interdepartmental relationships.
Lead, coach, and develop supervisors and team members through clear delegation, performance feedback, and daily briefings.
Assist in creating promotions, merchandising plans, and advertising initiatives, and identify and implement operational improvements.
Ensure food quality, safety, and cleanliness standards are consistently met while upholding Accor's Heartist culture values and operational compliance.
Support departmental financial goals by managing rosters, controlling labour costs, and maintaining accurate point-of-sale and cash-handling practices.

Desired Qualifications

Tertiary qualifications in Business or Hospitality are preferred but not mandatory.

Job Description

Oversee daily F&B operations with the F&B Manager, ensuring all outlets meet service, cleanliness, and policy standards.
Drive exceptional guest experiences through ambassadorship of Novotels brand & service culture, as well as maintaining strong interdepartmental relationships.
Lead, coach, and develop supervisors and team members through clear delegation, performance feedback, and daily briefings
Assist in creating promotions, merchandising plans, and advertising initiatives while identifying and implementing operational improvements.
Ensure food quality, safety, and cleanliness standards are consistently met while upholding Accors Heartist culture values, and operational compliance.
Support departmental financial goals by managing rosters, controlling labour costs, and maintaining accurate POS and cash‑handling practices.

Qualifications

You will be:

Equipped with minimum 3-5 years of supervisory experience in hospitality industry
Able to demonstrate leadership skills
Holding a LCQ Certificate or a current Managers Certificate. Tertiary qualifications in Business or Hospitality preferred but not mandatory
Showcasing previous experience leading a team of 20+ staff
Possessing knowledge of Microsoft office applications (i.e excel, word, publisher, powerpoint)
Excellent in your understanding of hotel systems and revenue management principles

Additional Information

Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
Accor's refer-a-friend bonus
Staff Parking & Meals during shift
Paid birthday leave
Access to our Employee Assistance Program

ACCOR's Purpose - Statement

“ Pioneering the art of responsible hospitality, connecting cultures, with heartfelt care"

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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