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Banco Bilbao Vizcaya Argentaria

Global banking and financial services

Ejecutivo Negocios

Full-TimeDeadline 11/1/26
No salary listed
Mid
Pucallpa, Peru
In Person
Finance & BankingRetail & Commercial Banking

About the job

Responsibilities
  • Manage the existing client portfolio to increase customer engagement and profitability through personalized commercial actions, including planned and structured visits.
  • Grow the portfolio by acquiring prospective clients while following the bank's criteria.
  • Maintain assigned small-business legal entities and individual customers with businesses within the office's area of influence.
  • Manage assigned target segments within the area served by the assigned office and engage directly with actual and prospective customers in that area.
  • Plan portfolio management, prepare and present proposals, manage overdue accounts, and keep client databases and files orderly and up to date with quality documentation and information.
  • Plan commercial activities using available tools and coordinate them with the office manager to manage the assigned portfolio efficiently and attract prospective customers.
  • Coordinate regularly with the office manager regarding external client-management activities.
  • Proactively visit existing and prospective clients to identify needs, propose solutions, and advise on alternatives.
  • Implement commercial actions for assigned segments, whether centrally designed or self-initiated, to grow the customer base and generate business through planned visits under the Kit del Entorno coverage model.
  • Provide comprehensive customer service, maintain service quality, and guide customers toward alternative channels.
  • Provide comprehensive service, including certain contracting, front-office, and operational duties, including digitization and migration activities.
  • Work toward the objectives and activities in the Personal Management Plan prepared monthly by the office manager.
  • Monitor the assigned portfolio's situation, development, quality, and opportunities using available tools.
  • Maintain accurate quantitative and qualitative customer knowledge by continually updating customer information during each interaction.
  • Monitor the portfolio's current risk exposure, respond proactively to risk alerts, and prevent deterioration in portfolio risk quality using relevant tools.
  • Manage overdue customer risk and plan and carry out recovery actions.
  • Track the Personal Management Plan's objectives and assigned activities and make necessary corrections and adjustments in coordination with the office manager.
  • Attend scheduled office-manager meetings and participate to support objectives and internal collaboration across the office team.
  • Share findings from client-management activities, relevant market developments, and customer needs with the team at meetings.
  • Evaluate and analyze credit transactions, including credit lines, commercial loans, letters of credit, and cards, and submit them to the appropriate approval levels with the client's file supplemented by a Customer Analysis Form.
  • Evaluate and propose pricing and other terms, manage preferential loan pricing, provide payment-schedule simulations, create approved product enrollments and linkages in work tools, facilitate document legalization, and manage documentation for products accepted by customers.
  • Resolve incidents and complaints responsibly with a focus on service quality and prompt responses.
  • Consult and record customer information related to anti-money-laundering activities.
  • Keep the portfolio database up to date with accurate information.
  • Perform other duties assigned by the manager in response to business needs.
  • Sell insurance products.
  • Deactivate limits and blocks after validating the powers of attorney and signature registrations requested by the customer.

About the company

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Banco Bilbao Vizcaya Argentaria

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Banco Bilbao Vizcaya Argentaria, commonly known as BBVA, is a multinational financial services group offering retail, commercial and corporate banking. It provides accounts, payments, lending, mortgages, investment products and financial guidance for individuals and businesses, alongside services for institutional clients. BBVA combines physical banking networks with digital channels and operates across multiple international markets. Its business spans everyday financial needs, business financing, wealth management and transaction services within the regulated banking industry. Its workforce combines specialist delivery, customer support and business operations.

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Total Funding

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Headquarters

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Founded

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