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Xiente

Community nonprofit for family economic mobility

Receptionist

Full-TimePosted on 10/27/2026
$17.35/hr
Junior
Philadelphia, PA, USA
In PersonFully in-person in Philadelphia, PA.
Administrative & Executive AssistanceReception & Front Desk

About the job

Requirements
  • A high school diploma or GED is required.
  • At least one year of receptionist, front desk, administrative support, or customer service experience is required.
  • Bilingual proficiency in English and Spanish is required, including the ability to communicate with clients and families, schedule appointments, and provide information in person and by phone.
  • Strong verbal and written communication skills are required.
  • Strong customer service and interpersonal skills are required.
  • The ability to remain professional and welcoming while managing multiple tasks is required.
  • Strong organizational skills and attention to detail are required.
  • Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel, is required.
  • The ability to work independently and collaboratively in a fast-paced environment is required.
  • A commitment to serving diverse communities with dignity, respect, and professionalism is required.
  • Availability to work full-time, Monday through Friday, from 9:00 a.m. to 5:00 p.m. is required.
Responsibilities
  • Serve as the first point of contact for clients, visitors, and community partners.
  • Greet visitors in a professional, friendly, and welcoming manner.
  • Answer and manage a multi-line phone system and direct calls appropriately.
  • Respond to inquiries and provide accurate information regarding the organization’s programs and services.
  • Maintain a clean, organized, and professional reception area.
  • Assist clients with check-in procedures, appointment scheduling, and intake documentation.
  • Help connect community members to appropriate program staff and resources.
  • Communicate with English- and Spanish-speaking clients and families.
  • Provide customer service while maintaining professionalism, confidentiality, and cultural sensitivity.
  • Perform data entry, filing, scanning, copying, and document preparation.
  • Manage incoming and outgoing mail, packages, and correspondence.
  • Maintain accurate records and client information.
  • Assist with scheduling and general administrative duties across departments.
  • Monitor office supplies and coordinate replenishment as needed.
  • Assist staff with workshop preparation, community events, and special projects.
  • Support attendance tracking and record maintenance.
  • Collaborate with program teams to support efficient daily operations.
Desired Qualifications
  • Experience working in a nonprofit, social services, workforce development, healthcare, education, or community-based organization.
  • Experience managing high-volume phone calls and appointment scheduling.
  • Familiarity with databases, client management systems, or electronic records.
  • Experience working with diverse populations and multilingual communities.

About the company

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Xiente

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Website

Xiente is a community development nonprofit that works with families in North Philadelphia to overcome poverty and build financial stability. Its programs connect early childhood education, youth career preparation, affordable housing, and financial coaching with access to community networks. The organization runs Spanish and English preschool programs and combines job training with mentoring and work experience for young people. It accepts charitable donations and works with community partners, while neighborhood residents serve on its staff, board, and advisory groups. Founded in 1982 by Puerto Rican women in the Norris Square neighborhood, Xiente is headquartered in Philadelphia, Pennsylvania.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Philadelphia, PA

Founded

1982

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