Technical Project Manager - IT Infrastructure, Cloud Transformation & Data Center Migration

Job Summary

Synechron is seeking an experienced Technical Project Manager to lead and manage large-scale IT infrastructure delivery and transformation initiatives. The role will oversee projects involving data centers, networks, security, cloud, servers, storage, backup, disaster recovery, business continuity, and enterprise infrastructure platforms.

The Technical Project Manager will manage projects from initiation through closure, establish effective governance, coordinate geographically distributed teams, oversee budgets and vendors, and communicate progress and risks to senior stakeholders. The role contributes to business objectives by enabling reliable infrastructure delivery, controlled transformation, operational readiness, and timely transition to support teams.

Software Requirements

Required Software Skills

• Microsoft Project: Experience creating and maintaining integrated project plans, schedules, dependencies, milestones, and critical paths.
• Jira: Experience tracking project activities, risks, issues, actions, dependencies, and delivery progress.
• ServiceNow: Working knowledge of change management, service transition, incidents, problems, and operational readiness processes.
• Clarity PPM: Experience with project, portfolio, resource, financial, or governance tracking is preferred within the required toolset.
• SharePoint and Confluence: Experience maintaining project documentation, governance records, decisions, action trackers, and delivery artefacts.
• Microsoft Excel: Experience with budget tracking, forecasting, resource planning, risk analysis, reporting, and data reconciliation.
• Microsoft PowerPoint: Experience preparing executive presentations, governance packs, project dashboards, and leadership updates.
• Project governance tools: Experience maintaining project plans, RAID logs, status reports, implementation schedules, governance dashboards, and change-control records.
• Tool versions: Experience using the versions and configurations of project-management, service-management, collaboration, reporting, and portfolio-management tools adopted by the assigned Synechron environment.

Preferred Software Skills

• Experience with portfolio-management, financial-management, resource-planning, dashboarding, or enterprise reporting tools.
• Familiarity with infrastructure monitoring, service-management, change-management, and operational-readiness platforms.
• Experience using collaboration tools for geographically distributed and matrix-based teams.
• Familiarity with automation or dashboard tools that improve project reporting, data accuracy, and governance efficiency.

Equivalent tools may be considered where they provide comparable capabilities.

Overall Responsibilities

• Manage end-to-end infrastructure project delivery from initiation through closure.
• Define project scope, timelines, budgets, resource plans, milestones, dependencies, governance models, and delivery outcomes.
• Monitor project milestones, risks, issues, dependencies, assumptions, decisions, and change requests.
• Maintain project plans, RAID logs, status reports, implementation schedules, governance dashboards, action trackers, and meeting minutes.
• Ensure timely escalation and resolution of project risks, delivery challenges, technical dependencies, and scope changes.
• Drive project governance, implementation readiness, change management, operational handover, and post-implementation reviews.
• Lead projects involving:Data center migration and consolidationServers, virtualization, and compute platformsStorage and backup solutionsNetwork infrastructure and connectivityFirewall and security implementationsCloud and hybrid cloud transformationsDisaster recovery and business continuityHardware refresh and infrastructure modernizationMPLS, WAN, SD-WAN, and telecommunications connectivity
• Coordinate infrastructure readiness across architecture, security, network, database, application, operations, and vendor teams.
• Ensure effective cutover planning, rollback strategy, implementation readiness, operational handover, and transition to support teams.
• Partner with business, technology, architecture, security, operations, PMO, vendor, and leadership teams.
• Facilitate governance meetings, steering committees, project reviews, delivery checkpoints, and executive forums.
• Manage stakeholder expectations and communicate project priorities, risks, dependencies, decisions, and changes clearly.
• Coordinate delivery across regional and global teams operating within matrix organizations.
• Prepare project dashboards, governance packs, executive presentations, leadership updates, and portfolio-level reporting.
• Present project health, risks, budgets, milestones, dependencies, and key decisions to senior management.
• Manage project budgets, forecasts, resource allocations, financial tracking, funding requests, and commercial governance.
• Coordinate procurement activities, vendor deliverables, contracts, Statements of Work, milestones, and acceptance criteria.
• Track vendor performance and ensure adherence to agreed delivery commitments.
• Promote sustainable infrastructure practices by considering resource utilization, energy efficiency, capacity optimization, reuse, lifecycle management, and long-term operational support.
• Measure performance through delivery predictability, milestone achievement, budget adherence, risk resolution, operational readiness, stakeholder satisfaction, and successful transition to support.

Technical Skills (By Category)

Programming Languages

Essential

• Ability to understand technical discussions, infrastructure dependencies, delivery constraints, implementation risks, and solution impacts.
• Ability to interpret technical information from architecture, network, security, cloud, server, storage, database, and operations teams.

Preferred

• Familiarity with scripting, automation, or infrastructure-as-code concepts.
• Exposure to technical automation initiatives that support infrastructure provisioning, monitoring, reporting, or operational efficiency.

Databases/Data Management

Essential

• Understanding of infrastructure data, asset information, service records, capacity information, project metrics, financial data, and operational reporting.
• Ability to review and reconcile project, resource, budget, milestone, risk, issue, and dependency information.
• Understanding of data accuracy, traceability, reporting controls, and appropriate handling of project and operational information.

Preferred

• Familiarity with configuration management databases and service-management data.
• Experience using reporting dashboards, portfolio data, financial information, or infrastructure inventories to support project decisions.
• Exposure to data-center capacity, asset lifecycle, backup, disaster recovery, or service availability information.

Cloud Technologies

Essential

• Strong understanding of cloud and hybrid cloud transformation concepts.
• Ability to coordinate cloud infrastructure delivery, migration planning, implementation readiness, security, operational support, and transition activities.
• Understanding of cloud-related considerations such as scalability, availability, resilience, security, cost, governance, and service ownership.

Preferred

• Experience managing infrastructure projects involving AWS, Azure, or GCP.
• Familiarity with cloud migration, landing zones, networking, identity and access management, monitoring, disaster recovery, and cloud operating models.
• Awareness of cloud resource optimization and sustainable infrastructure practices.

Frameworks and Libraries

Essential

• Working knowledge of infrastructure delivery frameworks, project governance models, service transition practices, ITIL concepts, and Agile or hybrid delivery approaches.
• Ability to apply appropriate project-management and governance practices based on project scope, risk, complexity, and delivery model.

Preferred

• Experience with structured infrastructure transformation, migration, modernization, or service-transition frameworks.
• Familiarity with portfolio, program, value-stream, or enterprise transformation frameworks.
• Exposure to architecture governance, technical design review, operational readiness, and change-control frameworks.

Development Tools and Methodologies

Essential

• Strong experience in project planning, scheduling, RAID management, risk and issue management, change control, resource planning, capacity management, vendor management, and stakeholder management.
• Experience managing infrastructure projects across initiation, planning, execution, monitoring, control, implementation, transition, and closure.
• Knowledge of ITIL concepts, change management, service transition, operational readiness, incident awareness, and problem-management awareness.
• Experience with Agile, Scrum, Waterfall, or hybrid project delivery methodologies.
• Experience preparing governance dashboards, executive reports, steering committee materials, financial reports, and project documentation.
• Ability to coordinate delivery across cross-functional, geographically distributed, and matrix-based teams.

Preferred

• PMP, PRINCE2, Agile, Scrum, or equivalent project-management certification.
• Experience with infrastructure transformation programs, cloud migration, data-center consolidation, disaster recovery, network modernization, or enterprise platform delivery.
• Familiarity with formal portfolio governance, benefits tracking, business-case preparation, funding approval, and post-implementation review practices.

Security Protocols

Essential

• Understanding of infrastructure security, firewall implementation, access management, network security, cloud security, data protection, and operational controls.
• Ability to coordinate security requirements, reviews, approvals, remediation actions, and implementation dependencies.
• Awareness of security, privacy, compliance, risk, auditability, and segregation-of-duties considerations.
• Ability to include security readiness and operational controls in project planning, cutover, handover, and transition activities.

Preferred

• Experience managing infrastructure projects involving firewall, identity, encryption, vulnerability management, security monitoring, or regulatory controls.
• Familiarity with security governance, risk acceptance, audit preparation, disaster recovery testing, and business continuity requirements.
• Experience working with security teams to track remediation and compliance milestones.

Experience Requirements

• 8+ years of project-management experience with significant exposure to IT infrastructure delivery.
• Experience delivering enterprise-scale infrastructure projects and programs.
• Strong understanding of data centers, networks, security, cloud, servers, storage, backup, disaster recovery, business continuity, and enterprise infrastructure operations.
• Experience managing projects involving infrastructure migration, modernization, transformation, implementation, integration, or operational transition.
• Experience coordinating architecture, security, network, database, application, operations, vendor, and support teams.
• Experience managing project scope, schedules, budgets, resources, risks, issues, dependencies, changes, governance, and executive reporting.
• Experience with cutover planning, rollback strategy, operational readiness, handover, transition to support, and post-implementation review.
• Experience managing vendor deliverables, contracts, Statements of Work, milestones, procurement activities, and commercial governance.
• Experience in banking, payments, financial services, FinTech, global capability centers, or large enterprise environments is preferred.
• Candidates may also qualify through equivalent combinations of infrastructure program management, technical delivery management, service transition, transformation leadership, PMO leadership, or enterprise technology delivery experience that demonstrate the required capabilities and outcomes.

Day-to-Day Activities

• Review project schedules, milestones, RAID logs, budgets, resources, dependencies, change requests, and implementation readiness across active infrastructure initiatives.
• Facilitate governance meetings, steering committees, project reviews, technical discussions, and stakeholder sessions with business, technology, security, operations, PMO, and vendor teams.
• Prepare dashboards, executive presentations, status reports, action trackers, financial updates, implementation plans, cutover materials, and transition documentation.
• Make project decisions within approved scope, budget, governance, and risk tolerances; escalate material delivery, security, financial, vendor, or operational risks when required.

Qualifications

• Bachelor’s degree in Engineering, Technology, Computer Science, Information Technology, or a related discipline; equivalent relevant professional experience may be considered.
• Demonstrated experience managing enterprise infrastructure projects and programs, including delivery across data centers, networks, security, cloud, servers, storage, backup, or disaster recovery.
• PMP, PRINCE2, Agile, Scrum, ITIL, or an equivalent project-management or service-management certification is preferred but not mandatory.
• Relevant training in infrastructure delivery, cloud transformation, financial management, vendor management, risk management, ITIL, Agile delivery, security, or service transition is preferred.
• Commitment to continuous professional development through relevant training, certification, knowledge sharing, industry learning, and awareness of evolving infrastructure and project-management practices.

Professional Competencies

• Apply structured analysis, risk assessment, and evidence-based decision-making to resolve delivery challenges, dependencies, issues, and implementation risks.
• Lead cross-functional and geographically distributed teams by establishing accountability, coordinating activities, and supporting timely delivery without relying solely on direct authority.
• Communicate project health, technical challenges, financial status, risks, dependencies, decisions, and recommendations clearly to stakeholders and senior leadership.
• Adapt delivery plans, governance approaches, communication methods, and priorities in response to changing requirements, technical conditions, business needs, and project risks.
• Identify opportunities to improve infrastructure delivery, automation, resource efficiency, operational resilience, sustainability, governance, and long-term service value.
• Manage multiple projects, competing priorities, budgets, vendors, milestones, stakeholders, and delivery commitments while maintaining accurate records and agreed timelines.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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