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SMCP

Global fashion house with design-to-retail lifecycle

Assistant Brand Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeMontreal, QC, CanadaNo salary listedIn-person

About the Job

Requirements

  • At least 2 years of prior supervisory experience in a client-focused retail environment.
  • Passion for fashion, styling and delivering exceptional service.
  • Strong communication skills and the ability to coach and develop talent.
  • Problem-solving ability and a track record of setting and achieving goals.
  • Ability to build client relationships and attract new talent.
  • Flexible availability, including evenings, weekends and holidays.

Responsibilities

  • Exemplify exceptional client service as the boutique's primary host.
  • Ensure each client receives a personalized and memorable shopping experience.
  • Use selling tools effectively to enhance client engagement and satisfaction.
  • Drive individual sales performance, contributing at least 20% to the store's monthly sales plan.
  • Mentor and motivate the team to achieve and exceed key performance indicators.
  • Observe team members' client engagement, conversion rates and styling techniques, and provide feedback.
  • Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions.
  • Foster a culture of trust, collaboration and continuous improvement within the team.
  • Act as Manager on Duty and use problem-solving skills to address and resolve client concerns.
  • Support visual merchandising initiatives and ensure compliance with brand guidelines.
  • Maintain a visually appealing boutique that reflects the brand's aesthetic and standards.
  • Support the Brand Manager in store operations to ensure efficiency on the sales floor and behind the scenes.

About the Company

SMCP

Global fashion house with design-to-retail lifecycle

SMCP is a global fashion house that oversees four brands—Sandro, Maje, Claudie Pierlot, and De Fursac. It designs, sources, produces, markets, and sells high-end fashion, managing the full product lifecycle from concept to retail. Its products move from idea to storefronts through a unified process that covers design, production, marketing, and distribution across physical stores, pop-ups, and e-commerce. The company distinguishes itself by owning and operating multiple Parisian-inspired brands under one roof, leveraging agile teams and a centralized lifecycle to sync creative work with commerce, and pursuing collaborations with artists, limited editions, and selective social initiatives to enhance brand value. SMCP aims to be a leading global luxury fashion house that delivers Parisian elegance across five continents while strengthening customer engagement through omnichannel retail and philanthropic partnerships.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Paris, France
Founded
2010

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