Nationally Certified Pharmacy Technician
Primary Health Solutions
Nationally Certified Pharmacy Technician
Primary Health Solutions
Non-profit FQHC delivering integrated primary care
Nationally Certified Pharmacy Technician
Department: Quality
Reports To: Pharmacy
FLSA Classification: Non-Exempt
About Primary Health Solutions
Our Mission
We meet people where they are and partner with them on their journey towards wellness.
Our Vision
The destination for servant leaders to provide comprehensive and exceptional care.
Our Values
R – Respect
I – Innovation
S – Stewardship
E – Excellence
Nationally Certified Pharmacy Technician Summary
The Nationally Certified Pharmacy Technician performs, under supervision of the pharmacy
manager, a variety of technical duties related to the preparing and dispensing of drugs according to
standard procedures.
A Day in the Life
? Prescription processing- perform technical duties of data entry, counting medication, and
selling prescriptions to patients in accordance under the supervision of the pharmacist on
duty
? Customer service- give our patients excellent customer service on the phone and at the
counter. Assist the pharmacy manager as needed to handle any customer complaints in a
timely manner.
? Immunizations- give immunizations under the supervision of the pharmacist on duty
? Performs all other duties and tasks as assigned.
Core Competencies
? Customer Service: Committed to increasing customer satisfaction, sets proper customer
expectations, assumes responsibility for solving customer problems, ensures commitments to
customers are met.
? Communication: Understand and communicate effectively with others using a variety of
contexts and formats, which include writing, speaking, reading, listening and interpersonal
skills.
? Dependability: Meets commitments, works independently, accepts accountability, handles
change, sets personal standards, stays focused under pressure, meets attendance/punctuality
requirements.
? Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements
continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality
problems.
? Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks,
develops good work procedures, manages time well, and handles information flow.
Success Requirements
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodation may be made to enable individuals with disabilities to perform
the essential functions.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to
speak effectively before groups of customers or employees of organization.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where
only limited standardization exists. Ability to interpret a variety of instructions furnished in written,
oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have the ability to gain knowledge of current
practice management system, electronic medical record, Microsoft Word, text paging, Internet, and
Intranet.
Certificates, Licenses, Registrations
? National pharmacy technician certification
? Ohio board of pharmacy technician license
? Immunization certification
? CPR certification
Physical Demands
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands
to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to
25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral
vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions. While performing
the duties of this Job, the employee are occasionally exposed to fumes or airborne particles; toxic or
caustic chemicals and risk of radiation. The noise level in the work environment is usually moderate.
Affirmative Action/EEO Statement
It is the policy of Primary Health Solutions to provide equal employment opportunities without
regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual
orientation, genetic information or any other protected characteristic under applicable law.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities, and activities may change at any time with or without notice.
Non-profit FQHC delivering integrated primary care
Primary Health Solutions is a non-profit Federally Qualified Health Center that provides integrated primary care and support services to underserved communities in Southwest Ohio. It runs centers in Hamilton, Fairfield, Middletown, Oxford, Dayton, plus school-based centers and a pharmacy, offering primary medical care, dental, vision, behavioral health, chiropractic, and women's health. It uses a sliding fee scale and funding from grants, contributions, and enhanced Medicare/Medicaid reimbursement as a safety-net provider. Its goal is to expand access to high-quality, affordable care and improve health outcomes by coordinating clinical services with community programs like WIC and insurance enrollment assistance.
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