Receptionist - School of Medicine

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Job Overview

The Receptionist for the School of Medicine (SOM) and Office of the Executive Dean & Executive Vice President of Georgetown University Medical Center (GUMC) plays a vital role in ensuring a welcoming, organized, and highly efficient environment for all visitors and GUMC community members. This position performs essential receptionist duties, which may include greeting and directing visitors, answering incoming calls, distributing mail, and assisting with occasional clerical duties. Acting as the primary point of contact, the Receptionist handles basic issues and problems and refers more complex issues to higher-level staff. This role exists to support the smooth daily operations of the SOM and Office of the Executive Dean & Executive Vice President of GUMC while providing exceptional customer service to the GUMC community.

Additional duties include, but are not limited to:

• Greets, registers, and directs visitors to the SOM and broader GUMC
• Collects and distributes incoming and outgoing mail and deliveries
• Arranges for conference rooms and/or makes other logistical arrangements, as required
• Manages parking access for visitors to GUMC
• Acts as a primary point of contact for general room booking assistance and assists with room booking request approval for restricted meeting rooms, as assigned
• May perform occasional clerical or administrative duties, such as data entry, filing, meeting scheduling, or photocopying

Work Interactions

The Receptionist performs work under direct supervision and serves as a foundational administrative link within the department. This position reports to the Vice Dean & Chief of Operations and has no direct reports. By maintaining front-desk operations and referring more complex issues to higher-level staff, the Receptionist interacts extensively with internal employees, external visitors, and callers. This role directly supports the department's operational efficiency, reflecting Georgetown University's overall mission of fostering a supportive, inclusive, and service-oriented community dedicated to the common good.

Requirements and Qualifications

• Requires a high school diploma
• 0 to 2 years of experience
• Demonstrated customer service skills and clerical skills
• Strong oral communication skills and the ability to understand and follow directions
• Ability to work as part of a team
• Proven ability to meet deadlines

Preferred Qualifications

• Prior administrative or front-desk experience in a higher education or professional office setting.
• Familiarity with standard office software and scheduling tools (e.g., Google Workspace, Microsoft Office).

Work Mode Designation

This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

$18.40 - $27.33

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at (202) 687-4798 or [email protected].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.