UF Health

IT Applications Analyst 2 - Radiation Oncology Application & Desktop Support

Enterprise Applications +1Updated on Nov 10

Full-timeGainesville, FL, USANo salary listed

About the Job

Requirements

A high school diploma is required.
At least 3 years of experience analyzing and supporting IT applications is required.
Experience coordinating with vendors for updates and deployments is required.

Responsibilities

Support the development, implementation, and maintenance of software applications.
Analyze user requirements and assist in developing functional specifications.
Monitor application performance and troubleshoot issues as needed.
Collaborate with cross-functional teams to improve application usability.
Provide technical support and training to end-users.
Maintain accurate and up-to-date documentation.
Participate in software evaluations and ensure compliance with organizational policies and standards.
Serve as the point person for Radiation Oncology applications and desktop support, partnering with the Medical Physicist and providing on-demand IT support.
Coordinate with vendors for software updates and assist in developing and executing deployment plans.

Desired Qualifications

Previous experience with Mosaic and Epic applications, including troubleshooting and supporting end-users in a healthcare environment.
Expertise in software testing, troubleshooting, and performance monitoring.
User training and support skills.
Knowledge of Oncology and Radiology applications.
Desktop support experience.
Knowledge of servers, networks, databases, and interfaces.

Overview

IT Application & Desktop Support Analyst for Radiation Oncology

💻 Work Style: Onsite

📍 Location: Gainesville, FL

🕒 FTE: Full-Time (1.0 FTE)

Analyzes user requirements and designs solutions to improve system functionality. Collaborates with cross-functional teams to implement and test software applications, troubleshoots issues to maintain optimal performance, and documents processes for user reference. Supports end-users through inquiry resolution, monitors application performance, and recommends efficiency improvements. Coordinates with vendors for software updates and assists in the development and execution of deployment plans.

This role will be the point person for Radiation Oncology as their applications and desktop support. Have large partnership with our Medical Physicist and supporting the team with on demand IT support needs.

Responsibilities

Key Responsibilities

• Support the development, implementation, and maintenance of software applications

• Analyze user requirements and assist in developing functional specifications

• Monitor application performance and troubleshoot issues as needed

• Collaborate with cross-functional teams to improve application usability

• Provide technical support and training to end-users

• Maintain accurate and up-to-date documentation

• Participate in software evaluations and ensure compliance with organizational policies and standards

Qualifications

Education:

High School Diploma.

Minimum Experience:

3+ years' experience analyzing and supporting IT applications

Experience coordinating with vendors for updates and deployments

Preferred Qualifications:

Previous experience with Mosaic and Epic applications preferred, with the ability to troubleshoot and support end users in a healthcare environment.
Expertise in software testing, troubleshooting, and performance monitoring
Strong user training and support skills
Knowledge of Oncology and Radiology Applications
Desktop support experience
Knowledge of servers, networks, database and interface.

About the Company

UF Health

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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