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Marcus Hotels and Theatres

Operates cinemas and hotel properties

Assistant Manager

Food & Beverage Operations ManagementUpdated on Nov 10
Part-timeAppleton, WI, USAIn-person

About the Job

Requirements

  • Ability to work in a high-volume, fast-paced, team-focused environment.
  • Positive attitude, strong work ethic, and excellent communication skills.
  • Passion for coaching associates to provide exceptional guest service.

Responsibilities

  • Create a safe and welcoming environment for guests by greeting them, anticipating their needs, exceeding expectations, and implementing creative solutions to provide exceptional service.
  • Supervise, motivate, reward, and coach associates.
  • Execute systems and processes that keep the theatre running smoothly.
  • Assist with hiring, training, and associate development.
  • Evaluate key performance indicators to drive guest satisfaction and results.
  • Identify opportunities to increase brand awareness and drive traffic into the theatre.
  • Follow the direction of the theatre and corporate management teams.
  • Work nights, weekends, and holidays.

About the Company

Marcus Hotels and Theatres

Operates cinemas and hotel properties

Marcus Hotels and Theatres operates two segments: Marcus Theatres (a cinema circuit) and Marcus Hotels & Resorts (owned and managed hotels and resorts). Theatres earn revenue from tickets and concessions, with premium screens, DreamLounger recliner seating, and in-theatre dining at select venues. Hotels generate revenue from rooms, food and beverage, and management across eight states, often featuring branded restaurants, golf courses, and spas. The family-led leadership and an integrated entertainment-and-hospitality strategy, along with a mix of historic and modern properties and growth through acquisitions, differentiate the company; its goal is to expand its dual-asset footprint and deliver steady revenue from cinema and lodging.

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