Kids Club Supervisor
No salary listed
Entry
Bachelor's
Phú Quốc, Phu Quoc, An Giang, Vietnam
In Person
Food Service & Hospitality
About the job
Requirements
- A high school diploma or equivalent is required.
- Previous experience in childcare or recreational environments is required; supervisory experience is preferred.
- Strong leadership, supervision, and organizational skills are required.
- Ability to design and lead engaging children’s activities is required.
- Knowledge of child safety standards and best practices is required.
- High integrity, professionalism, and confidentiality are required.
Responsibilities
- Supervise daily Kids Club activities to ensure smooth operations and high guest satisfaction.
- Ensure children remain supervised at all times and stay within designated Kids Club areas.
- Distribute Kids Club programs and ensure parents or guardians complete all registration and emergency documentation.
- Maintain the cleanliness, organization, and safety of Kids Club facilities, toys, and equipment.
- Create and support innovative, age-appropriate activities that reflect local culture and hotel offerings.
- Supervise Kids Club and Teen Club Animators in accordance with company policies and procedures.
- Support the Kids Club Manager in staff training, performance reviews, and corrective action plans.
- Conduct on-the-job coaching and ensure team compliance with operational and safety standards.
- Attend and contribute to Kids Club team meetings.
- Ensure adherence to health, safety, and child-protection policies.
- Verify that all team members maintain valid First Aid certification.
- Report incidents accurately and submit required documentation according to company procedures.
- Escalate child health concerns promptly to enable Health Alert procedures when required.
- Act as a liaison between Kids Club staff, management, and parents or guardians.
- Keep the Kids Club Manager informed of unusual incidents, guest feedback, or operational challenges.
- Collaborate with other hotel departments to ensure seamless guest experiences.
- Comply with ISO 9001, ISO 14001, ISO 22000, ISO 10002, hotel policies, standard operating procedures, and applicable legal requirements.
- Participate in risk management, environmental sustainability, energy and water conservation, and continuous improvement initiatives.
- Demonstrate sincerity, transparency, accountability, reliability, teamwork, and a positive attitude; commit to hospitality excellence and uphold company policies, procedures, and brand values.
Desired Qualifications
- A degree in Early Childhood Education, Child Development, or a related field is preferred.
- Previous supervisory experience in childcare or recreational environments is preferred.
About the company
Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.
Company Size
10,001+
Company Stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967
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Simplify's Take
What believers are saying
- American Express expanded ALL Accor globally on July 22, 2026, widening acquisition channels.
- Accor opened 109 hotels in H1 2026, and plans 350 openings during 2026.
- H1 2026 recurring EBITDA rose 6.5% despite disruption, showing pricing and cost discipline.
What critics are saying
- Reuters reported Grizzly Research trafficking allegations on March 19, 2026; trust damage persists.
- Middle East conflict cut Q2 room revenue on July 30, 2026, hurting UAE demand.
- Net debt hit €3.523 billion in H1 2026; Essendi impairment signals balance-sheet pressure.
What makes All Accor unique
- ALL Accor reached 100 million members and drives twice-frequent stays.
- Accor spans 45 brands across 110 countries, reducing reliance on any single market.
- Its asset-light model pairs 268,000-room pipeline with luxury brands like Raffles and Orient Express.
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Benefits
- Employee Discounts
- Professional Development Budget