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Kraft Heinz

Kraft Heinz

Global food and beverage producer

Microbiology Technician - Massillon

Full-Time
$29 - $32/hr
Mid
Bachelor's
Massillon, OH, USA
In Person

About the job

Requirements
  • A bachelor's degree in Microbiology, Biology, Chemistry, or another related science, or two to four years of related experience, or a combination of related education and work experience.
  • Knowledge of food-manufacturing procedures, including United States Department of Agriculture, Food and Drug Administration, Good Laboratory Practices, and Good Manufacturing Practices compliance.
  • Ability to learn product histories, plant policies, company policies, and regulations.
  • Ability to read and interpret microbiological standards, laboratory equipment instructions, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Communication and management skills for interacting with coworkers, management, employees, and outside vendors.
  • Ability to perform basic arithmetic using weight, volume, and depth measurements.
  • Ability to address microbiological nonconformances involving variables.
  • Proficiency with Microsoft Excel or Access, Microsoft Word, and email.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to work independently with little supervision.
  • Ability to identify and solve problems using sound judgment.
  • Ability to work flexible hours, including days, afternoons, midnights, overtime, and weekends as necessary.
  • Ability to stand, walk, sit, climb, balance, stoop, kneel, crouch, and crawl.
  • Ability to use hands and arms to reach, handle, or feel objects, tools, or controls.
  • Ability to work throughout the facility, including hot, cold, wet, and humid areas, and near moving mechanical parts, high or confined places, and outside weather conditions.
  • Ability to lift or move up to 50 pounds or more.
  • Excellent distant and peripheral vision, color discrimination, and ability to adjust focus.
  • Ability to work in a high-noise environment while using required ear protection.
Responsibilities
  • Participate in and support the Risk Management Process, including development of the system and operational standards and corrective actions.
  • Conduct and record microbiological testing on ingredients, finished products, equipment, and the environment.
  • Perform standard and AOAC-approved microbiological tests and analyses for total plate count, coliforms, Escherichia coli, Staphylococcus aureus, Salmonella, Listeria, yeast, and mold, including VIDAS testing.
  • Complete testing and analysis for line equipment, ingredients, components, line flow, and finished products.
  • Perform routine and scheduled tests and analyses of air and environmental conditions.
  • Conduct confirmation tests and analyses as directed by Corporate Quality Assurance or the Quality Assurance Supervisor.
  • Review product specifications and place noncompliant products on hold while maintaining hold lists.
  • Follow revised methods and laboratory procedures and report noncompliant analyses to the Quality Assurance Supervisor daily.
  • Purchase and maintain inventories of equipment, chemicals, and other Quality Assurance supplies.
  • Discuss laboratory analysis results, microbiology laboratory audits, new techniques, and equipment with the Quality Assurance Supervisor.
  • File and maintain completed Quality Assurance paperwork.
  • Conduct laboratory audits outlined by Corporate Quality Assurance and directed by the Quality Assurance Supervisor.
  • Assist in reviewing and updating microbiological standard operating procedures for the Massillon operation.
  • Collect data and conduct special tests related to specific issues as requested by Quality Assurance or Corporate Quality Assurance.
  • Present information and respond to questions in one-on-one situations and with company employees.
  • Operate required laboratory equipment and use testing supplies to perform microbiological examinations.
  • Test incoming ingredients and record and track results to ensure vendor compliance with ingredient specifications; maintain and update the Certificate of Analysis file.
  • Test, record, and report finished-product results to prevent contaminated products from reaching consumers.
  • Report microbiological and Good Manufacturing Practice problems, assist with root-cause determination, and drive corrective actions for microbiological and quality issues within the facility.
  • Perform job duties safely and follow all safety rules.
  • Comply with Occupational Safety and Health Administration, United States Department of Agriculture, Food and Drug Administration, and Hazard Analysis and Critical Control Points rules and regulations.
  • Support the company Safety Process and oversee safety activities including goal setting, hazard recognition and elimination, safety procedures and corrective actions, area inspections, job-skills and compliance training, accident investigations, and safety meetings.
  • Interpret company policies for workers and enforce policies and safety regulations.
  • Complete daily thermometer calibration.
  • Inspect the factory nightly for cleaning deviations, contact the shift leader when re-cleaning is necessary, and re-inspect after re-cleaning.
  • Perform adenosine triphosphate swabs and other bacterial swabs, trend the results, and make recommendations.
  • Tour the facility with the United States Department of Agriculture inspector.
  • Complete and maintain legal Hazard Analysis and Critical Control Points and pre-operational documents.
  • Audit and record Hazard Analysis and Critical Control Points data and control-point data as required by policy.
  • Audit and record ingredient use to verify lot-tracking capabilities using process sheets, weight sheets, and product specification data.
  • Audit processing systems for conformity with company standards, specifications, and government regulations.
  • Apply hold tags to equipment, products, or areas found to be out of compliance and document the tags in hold reports.
  • Audit and record operational sanitation activities and Good Manufacturing Practices in assigned areas.
  • Audit weight-control records for assigned lines.
  • Audit product information on cartons and cases, including descriptions, codes, and dates.
  • Monitor product quality through informal and formal procedures on assigned products and lines.
  • Assist with training others in traditional Quality Assurance functions as needed.
  • Collect required PE, NLV, microbiological, fat, and other samples for assigned areas.
  • Perform product evaluations specified in corporate standard operating procedures, enter data, and maintain the FM log.
  • Evaluate and analyze products rejected by metal detectors from assigned lines.
  • Perform metal-detector and check-weigher verification checks for accuracy during operations.
  • Monitor and maintain inventories of grading and laboratory supplies, forms, and related materials.
  • Maintain the production logbook using current packing plans and issue process sheets for production use daily, including changes when packing plans change.
  • Collect, sort, electronically scan, and file production process sheets.
  • Perform 5S housekeeping duties in the laboratory area as necessary.
  • Use Oracle Agile.
  • Monitor rework and held products and assist with disposition.
  • Inform and assist supervisors and team leaders with corrective action for quality issues, Good Manufacturing Practices, standard operating procedures, Hazard Analysis and Critical Control Points, and formulation.
  • Collect information needed to complete the Supplier Corrective Action Request process.
Desired Qualifications
  • The posting does not identify separate preferred qualifications.

About the company

Kraft Heinz produces and sells a broad range of food and beverage products, including condiments, sauces, cheese and dairy, meals, meats, beverages, and coffee for customers worldwide. It brings products to market by designing, manufacturing at scale, branding them, and distributing through retailers, online platforms, and foodservice channels. Its size and breadth—multi-category brands and global distribution—set it apart from competitors, providing wide reach and risk diversification across regions and channels. Its goal is to deliver high-quality tastes and nutrition while improving efficiency and expanding its brands so more people can enjoy its products wherever they shop.

Company Size

10,001+

Company Stage

IPO

Headquarters

Pittsburgh, Pennsylvania

Founded

1869

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Simplify's Take

What believers are saying

  • August 2026 raised EPS guidance to $2.03-$2.09 after Q2 beat estimates.
  • Free cash flow conversion near 110% funds marketing, R&D, and dividend stability.
  • Philadelphia lactose-free rollout and HEINZ Love Lid expand reach into new consumption occasions.

What critics are saying

  • 2026 organic sales still fall 0.5%-2%; processed-food demand erosion continues through 2027.
  • June 2026 New Zealand closures cut 350 jobs, signaling more plant rationalization ahead.
  • If innovation and Disney activation fail, Kraft Heinz remains a shrinking, commoditized private-label target.

What makes Kraft Heinz unique

  • Heinz, Philadelphia, and Kraft Mac & Cheese still command unmatched pantry and foodservice recognition.
  • July 2026 Disney alliance embeds ten brands across parks, cruises, streaming, and media.
  • New lactose-free, gluten-free, and clean-label launches target restricted diets without rebuilding brand trust.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Flexible Work Hours

Hybrid Work Options

Parental Leave

Wellness Program

Mental Health Support

Professional Development Budget

Employee Discounts

Growth & Insights and Company News

Headcount

6 month growth

10%

1 year growth

10%

2 year growth

10%
FoodLinks
Aug 28th, 2026
Ex-Kraft Heinz officer joins Kettle Cuisine as chief executive officer.

Ex-Kraft Heinz officer joins Kettle Cuisine as chief executive officer. By Feebie Lowes 28 August, 2026 0 mins read 0 Views US-based fresh prepared foods manufacturer Kettle Cuisine has appointed former Kraft Heinz executive Peter Hall as its CEO. The post Ex-Kraft Heinz exec joins Kettle Cuisine as CEO appeared first on Just Food.

Food Business News
Aug 27th, 2026
Kettle Cuisine taps former Kraft Heinz exec as CEO.

Kettle Cuisine taps former Kraft Heinz exec as CEO. 08.27.2026 LYNN, MASS. - Kettle Cuisine, a manufacturer of fresh prepared foods including refrigerated and frozen soups, broths, sauces, sides and entrees across retail and foodservice customers, has named Peter Hall as chief executive officer. Hall succeeds Liam McClennon, who recently retired from the CEO position after nearly 11 years with the company. Hall comes to the company from Kraft Heinz, where he recently was president the North American Elevation Business Unit. Hall spent nearly 11 years at Kraft Heinz, holding various leadership positions and overseeing such brands as Heinz, Kraft and Philadelphia. "Peter is the right leader to guide Kettle Cuisine through its next phase of growth," said Nik Thukral, president at L Catterton, an investor in Kettle. "Kettle has longstanding customer relationships, differentiated culinary and manufacturing expertise, and significant opportunity ahead. Peter brings the strategic perspective, consumer orientation, and strong commercial capability to capitalize on those advantages and build on the company's established position. We are excited to partner with Peter and the Kettle team as they build on the company's momentum." McClennon began his tenure as CEO in August 2015. Before joining Kettle Cuisine, McClennon was CEO at Greencore USA. Get better food industry search results. Adding us tells Google to prioritize Food Business News stories.

Yahoo Finance
Aug 18th, 2026
Gates and Buffett both hold Kraft Heinz as new CEO shows turnaround progress

Bill Gates' foundation trust and Warren Buffett's Berkshire Hathaway both held stakes in Kraft Heinz as of the second quarter. Berkshire's position represented 2.6% of its portfolio, whilst the Gates Foundation held approximately $58.4 million worth of shares. New CEO Steve Cahillane has shown signs of progress in his turnaround efforts. The company improved its full-year organic sales guidance and raised free cash flow conversion guidance to approximately 110% from 100%. Free cash flow rose 10% year over year in the recent quarter. Cahillane purchased 213,106 shares worth roughly $5 million in May. However, adjusted operating income fell 18.4% last quarter, driven by higher marketing spend and compensation costs.

Food Dive
Aug 17th, 2026
Kraft Heinz focuses innovation to address 'unmet' consumer diet needs.

Kraft Heinz focuses innovation to address 'unmet' consumer diet needs. Lactose-free Philadelphia cream cheese and clean-label Heinz ketchup could attract consumers previously unable to engage with the food giant's portfolio. Published Aug. 17, 2026 Kraft Heinz is innovating its top brands to win consumers that have been sidelined by dietary restrictions or preferences. Most recently, Kraft Heinz introduced a lactose-free version of Philadelphia cream cheese, a few years after launching a plant-based spread for vegans. It also has debuted a gluten-free offering of Velveeta Shells & Cheese and a plant-based version of its Kraft Mac & Cheese. These innovations come as Kraft Heinz and other food giants respond to growing consumer interest in healthy or in-demand ingredients, in addition to less processed options. Kraft Heinz has also launched offerings that address other trends infiltrating food. It has a Jell-O with no artificial colors or sweeteners, a Kraft Mac & Cheese with extra protein and Heinz Simply, a clean-label version of the popular ketchup using recognizable ingredients. More products are in the works. "We're going to go aggressively attack those trends, making sure that we have the right product for those unmet needs," said Jerome Drolet, Kraft Heinz's new president of taste elevation. Drolet didn't quantify the sales potential, but he called the opportunities "significant" for Kraft Heinz, which posted $25 billion in net sales last year. Similar to its competitors, Kraft Heinz has seen its business struggle as consumers cut back on highly processed food in favor of better-for-you offerings. Inflation has only exacerbated the challenges as shoppers curtail their spending. Organic net sales have declined during the last two years, slipping 3.4% alone in 2025. There are signs of improvement at Kraft Heinz, however, with organic sales down 1.3% during its second quarter ended June 27. The rollout of Philadelphia lactose-free cream cheese provides the latest example of how Kraft Heinz is approaching innovation of its core brands, a key pillar of the company's growth strategy. As many as 50 million U.S. consumers are affected by the digestive condition, according to Kraft Heinz. The company found there weren't other brands on the market that met the needs of lactose-intolerant consumers on a wide enough scale, creating an opportunity for its top-selling Philadelphia cream cheese. The offering, the largest investment the company has made behind a brand innovation in three years, immediately makes Philadelphia accessible to millions of consumers who otherwise wouldn't have purchased it for use in frostings, bagels and other foods. Instead of launching an entirely new brand, Drolet said Kraft Heinz has devoted more attention to innovating its existing products that have already built up trust and recognition among shoppers and retailers. Before entering a space, Kraft Heinz must determine whether the trend will last, which of its brands are best positioned to benefit, and whether the new innovation can reach enough consumers to justify the time and money required to develop and market it. "In the end, we need to deliver for the business," Drolet observed. "What we don't want... is consumers having to compromise, whether it's on price or on taste." While Kraft Heinz is prioritizing speedy innovation, it's not worried if competitors beat the food behemoth to the market. The food manufacturer noted that when it launched gluten-free Mac & Cheese in 2020, it was one of the last to enter the space as the company worked on perfecting the quality and ensuring it tasted like the traditional version of the product. Today, its Mac & Cheese is the top-selling gluten-free brand in the category. The innovation comes as Kraft Heinz's new CEO Steve Cahillane announced plans earlier this month to increase spending to $700 million, up from $600 million. The investment will boost marketing, sales and research and development to improve "product superiority" in hopes of returning the company to growth. So far, it appears the focus on innovation is paying off.

Mass Market Retailers
Aug 10th, 2026
HEINZ rolls out the Love Lid, the first customizable ketchup lid made for summer's favorite foods.

HEINZ rolls out the Love Lid, the first customizable ketchup lid made for summer's favorite foods. Inspired by the many ways people enjoy HEINZ, the Love Lid features three customizable settings - Like, Love, and Crazy Love - so fans can match every squeeze to what's on their plate August 10, 2026. 7:19 AM PITTSBURGH & CHICAGO - Some ketchup lovers like a little dip with their fries, others want the perfect zigzag across a hot dog and true believers think a burger isn't finished until it's wearing a blanket of HEINZ. This grilling season, HEINZ, the global leader in condiments, is celebrating the many ways people around the world enjoy their favorite ketchup with the debut of the HEINZ Love Lid. Featuring three settings - Like, Love and Crazy Love, the Love Lid is the first customizable ketchup lid designed to let fans dial in the right amount of HEINZ and choose their perfect squeeze every time. From the perfect ketchup-to-fry ratio to whether a hot dog deserves a drizzle or a full squeeze, ketchup lovers have long debated what the "right" amount of HEINZ is. Inspired by passionate online discourse, HEINZ is empowering fans to measure with their hearts for every summer favorite, allowing them to be in control of their sauce flow. "We all experience love differently and our fans' connection to ketchup is no exception. People have deeply personal rituals around how much ketchup they squeeze, and we celebrate every one of them," said Nina Patel, Vice President, Global HEINZ at the Kraft Heinz Company. "Whether they 'like it,' 'love it,' or have full-on 'crazy love,' there's no wrong way to enjoy HEINZ. The Love Lid is an innovation that lets consumers squeeze to their heart's content, because HEINZ has always been more than a condiment, and this summer we're proving we have a love language all our own." HOW TO GET THE NEW GLOBAL INNOVATION The Love Lid is the latest example of how HEINZ continues to reimagine its iconic ketchup bottle to better serve the fans who love it most. Following innovations like the HEINZ Dipper, the brand is evolving its packaging, giving fans another new way to personalize every squeeze. Available in the US and UK, the Love Lid marks a milestone in the brand's growing global footprint as HEINZ seeks to expand its reach while reinforcing fans' irrational love for its unmistakably rich sauce. To help fans make the most of grilling season, HEINZ is offering the Love Lid as part of a limited-time bundle available exclusively on www.TheLoveLid.com in the U.S. and as part of a HeinzAtHome.co.uk offering in the U.K. Each bundle will come with one bottle of HEINZ Tomato Ketchup, one Love Lid and a handout that shows the suggested squeeze based on your summer eats.