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UF Health

Medical Assistant/Customer Service Representative

Clinical Support & Patient AdministrationUpdated on Nov 10
Full-timePonte Vedra Beach, FL, USANo salary listed

About the Job

Requirements

  • One year of medical assistant experience is preferred.
  • Two to four years of clerical or customer service experience, ideally in a healthcare-related industry, is preferred.
  • One year of experience with third-party payors and computer experience entering and reviewing data are preferred.
  • Certified Medical Assistant certification is required or must be obtained within six months.
  • Basic Life Support certification from the American Red Cross or American Heart Association is required at the time of hire.
  • A Medical Terminology Certificate is preferred at the time of hire.
  • Completion of an MA program accredited by the National Commission for Certifying Agencies, a national or state medical association, or an agency approved by the board is required.
  • A high school diploma or GED is required at the time of hire.

Responsibilities

  • Take patients' vital signs, prepare patients for provider care, and assist with examinations or treatments.
  • Document all entries in the medical record, electronic or hard copy, with signature, date, and time.
  • Administer medication as directed by and under the direct supervision of a licensed physician.
  • Observe and report patients' signs or symptoms and collect routine laboratory specimens as directed by the provider.
  • Administer basic first aid.
  • Participate in performance improvement projects.
  • Participate as an active care team member in coordinating patient care.
  • Provide customer service to patients, staff members, and other customers.
  • Travel to other clinics as needed.

About the Company

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