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Kaiser Permanente

Integrated healthcare provider and payer platform

Nurse Manager 1

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeWoodbridge, VA, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in business, nursing, health care, or a directly related field and at least three years of experience in business operations, clinical health care, or a directly related field; alternatively, at least six years of experience in those fields without the degree requirement.
  • At least three years of experience in patient care delivery.
  • At least two years of experience in a leadership role, with or without direct reports.
  • Advanced Cardiac Life Support certification is required at hire.
  • Pediatric Advanced Life Support certification is required at hire.
  • Basic Life Support certification is required at hire.
  • Credentials from the primary work state are required at hire; credentials from secondary work states are required after hire.
  • A Maryland Registered Nurse license and a Virginia Registered Nurse license are required within six months of hire, or a Registered Nurse compact license is required within six months of hire.
  • A District of Columbia Registered Nurse license is required within six months of hire.

Responsibilities

  • Implement best-practice models, patient-care delivery systems, and practice standards across multiple locations.
  • Investigate and resolve patient, family, and member concerns regarding patient care and services.
  • Collaborate with physicians, outside health care providers, and other health care team members to provide safe, effective patient care across the continuum.
  • Monitor staffing and resource needs in clinical areas to ensure appropriate assignment and utilization; oversee the use and maintenance of equipment, supplies, and medications.
  • Maintain clinical expertise and provide clinical supervision, competency oversight, and licensing necessary to direct care in the unit; delegate tasks within staff members’ scopes of practice and perform clinical duties as required.
  • Collaborate with Nursing Clinical Practice to ensure staff provide high-quality care and comply with the Nursing Practice Act, The Joint Commission, and applicable federal, state, and local requirements.
  • Develop staff, provide training and coaching, support performance-management expectations, and foster collaboration and accountability.
  • Manage the designated work unit by translating business plans into action items, overseeing assignments, enforcing policies and procedures, setting standards, measuring progress, resolving escalated issues, distributing resources, and addressing obstacles and improvement opportunities.
  • Manage hospital administrative functions supporting patient care, including timelines and financial commitments, workflow and performance reporting, data collection and analysis, recruitment and selection, labor relations, training and development, workplace and patient safety, quality and risk management, survey readiness, audit documentation, budgets, expenditures, and payroll.
  • Manage 24/7 care-delivery operations and programs, including strategic initiatives, daily operations, staffing and resource utilization, multidisciplinary teams, emergency-preparedness and recovery plans, project teams, and delivery of nursing services in alignment with cost, quality, clinical, and utilization standards.
  • Lead cross-functional operational and technology improvement work, including setting goals and priorities, identifying root causes, implementing solutions and strategic projects, improving quality, service, affordability, and efficiency, and aligning performance metrics with department initiatives.
  • Monitor and guide continuous improvement of clinical quality and safety; hold staff and direct reports accountable for legal and regulatory compliance; and implement systems and processes to evaluate and improve patient care.

Desired Qualifications

  • A master's degree in nursing, or a master's degree in business, nursing, health care, or a directly related field together with a bachelor's degree in nursing.
  • Certification from the American Nurses Credentialing Center in a related practice area.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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