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Ryder System

Logistics, fleet management, and warehousing solutions

Quality Manager

Validation, Compliance & Quality SystemsConfirmed live in the last 24 hours
Full-timeColumbus, OH, USA

About the Job

Requirements

  • A bachelor's degree in Business, Engineering, or Supply Chain, or at least eight years of related work experience.
  • At least seven years of Operational Management experience.
  • At least five years of Quality Management or Process Improvement experience.
  • Ability to build professional relationships across organizational levels, including peers, work groups, customers, and supervisors.
  • Ability to build strong customer relationships.
  • Leadership skills, decision quality, and managerial courage.
  • Ability to acquire knowledge in the area of specialty.
  • Thoroughness, dependability, perseverance, integrity, and trustworthiness.
  • Problem-solving skills.
  • Ability to develop and deliver effective presentations and demonstrate business acumen.
  • Ability to build and manage effective teams and direct others.
  • Ability to work effectively with issues that lack clarity, structure, or certainty.
  • Strong verbal and written communication skills.
  • Ability to work independently and as a member of a team.
  • Ability to operate effectively in a fast-paced environment and remain self-driven.
  • Ability to multitask, stay organized, and manage time effectively.
  • Attention to detail and strong follow-up practices.
  • Advanced-level knowledge of Microsoft Office.
  • Certified Six Sigma Green Belt certification, preferred, with one year of certification.
  • ASQ Certified Quality Auditor certification, preferred, with one year of certification.

Responsibilities

  • Design, implement, maintain, and audit the Quality Management System based on established company and industry standards.
  • Implement a standardized corrective action system.
  • Report the effectiveness of the Quality Management System at regular management meetings.
  • Support regulatory compliance and certification requirements.
  • Assist in implementing and maintaining the Customer Satisfaction Management Process.
  • Perform Quality Assurance functions for a start-up or expansion.
  • Engage the operations team and customer to ensure business objectives are achieved.
  • Support Continuous Improvement deployment using Lean and Six Sigma fundamentals.
  • Provide training on Quality Assurance topics to identified employees.
  • Analyze problems of diverse scope by evaluating data and identifiable factors, and apply judgment within generally defined practices and policies to select methods and techniques for solutions.
  • Lead Continuous Improvement projects as necessary.
  • Influence the organization’s overall objectives and long-range goals.
  • Perform other duties as assigned.

Desired Qualifications

  • Bilingual Spanish ability.
  • Experience with food-grade operations.
  • Experience with SQF and/or HACCP.
  • Preferred advanced-level knowledge of MS Project, internal audit/corrective action systems software (such as JKT), process mapping, Standard Operating Procedures documentation, and project management.

About the Company

Ryder System

Logistics, fleet management, and warehousing solutions

Ryder System provides logistics and transportation services across three segments: Fleet Management Solutions (leasing, rental, and maintenance of trucks and trailers), Supply Chain Solutions (warehousing, distribution, and transportation management), and Dedicated Transportation Solutions (a dedicated fleet and drivers). FMS lets customers outsource transportation by leasing or renting equipment with maintenance handled by Ryder; SCS offers end-to-end logistics support to optimize supply chains; DTS provides a dedicated team and assets to meet specific transport needs. The company differentiates itself by offering multiple, integrated services under one provider with flexible, scalable solutions tailored to each customer. Ryder's goal is to help businesses optimize and manage their supply chains through reliable, scalable, and customizable transportation and logistics services.

Company size
10,001+
Company stage
IPO
Headquarters
Florida, United States
Founded
1933

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