Order to Cash Senior Manager - Credit and Collections

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
Join our Credit & Collections team as a Senior Manager overseeing the Order to Cash (OtC) function for operations. In this key role, you'll guide a successful team while managing a portfolio exceeding $4B in annual performance. Your primary focus will be achieving Accounts Receivable (AR) targets, optimizing cash collection, minimizing bad debt exposure, and maintaining strict adherence to credit risk management SLAs. This position offers an opportunity to develop strategic initiatives, implement process improvements, and build strong partnerships across the organization. You'll contribute to maintaining financial health while collaborating with stakeholders from Sales, Customer Care, Commercial, and Accounting teams to ensure optimal business outcomes.

REQUIREMENTS:
• Advanced Degree plus 6 years of experience, or Bachelor's Degree plus 8 years of experience in credit and collections, with 2+ years in management
• Preferred Fields of Study: Finance, Accounting, Business Administration, or related field
• Professional certifications in Credit Management or Accounting (preferred)
• Expert knowledge of ERP systems (Oracle E1, SAP) and collection software (CForia)
• Proven track record of leading and developing teams up to Manager level
• Advanced financial analysis skills and deep understanding of accounting principles
• Strong expertise in credit risk assessment and collections strategy development
• Strong stakeholder management and communication skills at senior leadership level
• Demonstrated ability to implement process standardization and improvement initiatives
• Experience in managing relationships with collection agencies and attorneys
• Proficiency in Microsoft Office suite with advanced Excel skills
• English language skills, both written and verbal
• Strong analytical and problem-solving capabilities
• Experience with SOX compliance and internal control frameworks
• Proven ability to forecast and manage KPIs effectively
• Strong strategic planning and budget management skills