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Ohiohealth

Faith-based nonprofit health system with hospitals

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeOhio, USANo salary listed

About the Job

Requirements

  • A high school diploma or equivalent is required, along with one of the following: completion of a high school Medical Assistant Career Technical Program; graduation from an accredited School of Medical Assisting; completion of Military Medic training; certification as a Paramedic (EMT-P); or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
  • A high school diploma or GED is required.
  • Basic Life Support certification from the American Heart Association is required.
  • Math and computer skills are required.
  • Successful completion of Care Connect EMR documentation skills is required.
  • Compliance with scope of practice is required.

Responsibilities

  • Assist the physician and/or practice staff with administrative duties requiring clinical and non-clinical skills, including scheduling, messaging physicians or other clinical associates, medication refill requests, prior authorizations, referral completion, and other clerical duties as assigned.
  • Facilitate efficient patient flow, including preparing patients for visits and providing services as determined by providers in accordance with provider licensure, Ohio policy, and scope of practice.
  • Perform administrative duties that ensure information is current and updated, including maintaining and monitoring the EMR in-basket.
  • Maintain and clean the environment, work area, and equipment, and communicate equipment malfunctions to appropriate department or unit personnel.
  • Communicate with patients and customers respectfully and compassionately.
  • Communicate, collaborate, and anticipate the needs of the health care team to support continuity and quality of care and coordination of services.
  • Collect and monitor patient data, and report patient data and needs as directed.
  • Maintain documentation guidelines for patient-chargeable items and services.
  • Continuously monitor processes and services for quality, cost effectiveness, and efficiency.
  • Participate in process and quality-improvement activities, make recommendations to improve operational efficiency, and implement new services within areas of responsibility.
  • Engage in continuous study of the professional field and its best practices to maintain the competence, knowledge, and skills necessary to perform assigned responsibilities.
  • Complete required continuous training and education, including department-specific requirements.
  • Promote and advocate for patient quality, safety, and experience initiatives, and act as a role model.
  • Serve as a subject-matter expert and resource to the department, unit, or practice in areas such as quality, performance improvement, and EMR, including as an EPIC Super User.
  • Oversee efficient patient flow, including preparing patients for visits or admissions and providing services and education as determined by providers in accordance with licensure and policy.
  • Lead and support development of standard work and develop necessary customizations.
  • Serve as a clinical preceptor and train new staff.

About the Company

Ohiohealth

Faith-based nonprofit health system with hospitals

OhioHealth operates a not-for-profit, faith-based health system with 16 hospitals and 200+ care sites across 50 Ohio counties, supported by 35,000+ staff and volunteers. It provides inpatient, urgent, primary, and specialty care through its network. It coordinates care across hospitals, clinics, and specialty centers to serve communities. Its goal is to improve the health of people in its communities by providing accessible, comprehensive healthcare rooted in its mission and community focus.

Company size
Not listed
Company stage
Not listed
Total funding
$13.9M
Headquarters
Columbus, OH
Founded
Not listed

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