Crisis Clinical Supervisor

Crisis Clinical Supervisor – Mobile Outreach Program

Location: Portland, ME | Full-Time (40 hrs/week)

Make an Impact When It Matters Most

The Opportunity Alliance is looking for a compassionate, skilled, and collaborative Crisis Clinical Supervisor to help lead our Mobile Outreach team—providing critical, on-the-spot support to individuals in crisis across Cumberland County.

This is more than a supervisory role—it's a chance to shape high-quality, responsive mental health care in the community while supporting a dedicated, multidisciplinary team.

What You’ll Do

As the Crisis Clinical Supervisor, you’ll play a key leadership role, balancing clinical expertise, team support, and program coordination. You’ll guide and mentor staff while helping ensure individuals in crisis receive timely, effective, and recovery-oriented care.

Key responsibilities include:

• Providing clinical supervision and leadership to Mobile Crisis Workers and call specialists
• Supporting real-time triage, consultation, and clinical decision-making
• Coaching staff through complex cases, assessment, and intervention strategies
• Ensuring high-quality documentation, data reporting, and program oversight
• Leading training and staff development, from onboarding to ongoing skill-building
• Partnering with internal teams and community providers to ensure strong collaboration and responsiveness
• Promoting a culture of communication, learning, and continuous improvement

Why This Role Stands Out

• Meaningful Work: Directly impact individuals and families during critical moments
• Supportive Leadership Role: Work closely with program leadership while shaping team culture
• Dynamic Environment: Combine field-based work, office collaboration, and some remote flexibility
• Growth-Oriented: Help build and strengthen a growing mobile crisis program

Schedule & Work Environment

• Full-time, 40 hours/week
• Schedule determined by program needs (at least one weekend day, occasional evenings)
• Primarily in-person (office and community-based work), with potential for some remote tasks
• Occasional travel within Cumberland County as needed

What We’re Looking For

We’re seeking a clinician who is both experienced in crisis care and passionate about supporting teams.

Required:

• Master’s degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, or related field
• Conditional or full clinical licensure required
• Strong clinical assessment, crisis intervention, and decision-making skills
• Excellent communication, organization, and documentation abilities
• Interest or experience in people management

Preferred:

• Supervisory or leadership experience
• Experience in crisis services or mobile outreach
• Familiarity with DSM criteria and multidisciplinary collaboration

Additional Requirements

• Ability to work flexible hours, including occasional evenings/weekends
• Comfortable responding to high-acuity situations and critical incidents
• Proficiency with Microsoft Office and electronic documentation systems
• Valid driver’s license for occasional local travel
• Ability to pass required background checks

Who You Are

You’re someone who:

• Thrives in fast-paced, mission-driven environments
• Enjoys mentoring and supporting others
• Brings both clinical expertise and human connection to your work
• Is motivated by making a real difference in people’s lives

Join Us

At The Opportunity Alliance, you’ll be part of a team that values compassion, collaboration, and community impact. If you’re ready to lead, support, and grow within a vital crisis response program—we’d love to hear from you.

Benefits: Our benefits include but are not limited to:

(offered to full-time and part-time employees)

• Generous paid time off accrual
• 9 paid holidays per calendar year and up to 3 floating holidays per calendar year 
• Excellent medical benefits at very reasonable cost 
• Dental and Vision insurance options 
• Agency paid basic life insurance and STD & LTD disability insurances 
• 403(b) retirement with a generous agency match (all employees are eligible)
• Tuition Reimbursement – offered once per year through an application process
• The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.

To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefits

Who we are…

The Opportunity Alliance is “Helping People Reach for a Brighter Future”.

Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.

The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:

• Mental Health & Wellness
• Community Building
• Family & Early Childhood Education
• Economic Resources

 ____________________________________________________________

If you are viewing this posting on a third-party site, please visit our website at https://opportunityalliance.wd1.myworkdayjobs.com/Careers to apply.

Please submit a cover letter and resume along with your application.

Thank you!