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Rivian

Makes electric pickups, SUVs and delivery vans

Senior Diagnostic Engineer - Low Voltage, Energy Distribution

Power Systems EngineeringUpdated on Nov 12
Full-time

About the Job

Requirements

  • A BSc or MSc in a relevant engineering discipline is required.
  • At least 3 years of experience with Low Voltage Systems in the automotive or a comparable industry, combining theoretical and practical engineering experience, is required.
  • Experience with C++, Python, SQL, Linux, or similar technologies at a comprehension level is required; synthesis-level experience is preferred.
  • Experience with AI coding tools such as Claude, Devin, or Cursor is required.
  • Experience with vehicle CAN and Ethernet tools such as Vector CANalyzer and Wireshark is required.
  • Demonstrated knowledge of foundational engineering topics, such as mechanics, physics, metallurgy, manufacturing methods, electronics, software, or control systems, within a job-related area is required.
  • A proven track record of driving service and field requirements in a complex, design-focused environment is required.
  • Strong analytical and structured problem-solving ability, including aptitude for unusual and complex problems, is required.
  • Experience working closely with cross-functional teams and stakeholders in a technology environment is required.
  • Strong written and verbal communication skills, with the ability to work effectively with internal and external partners across diverse backgrounds and expectations, are required.
  • The ability to work with extreme attention to detail while considering the big picture is required.

Responsibilities

  • Act as service engineering’s subject matter expert in battery electric vehicle energy distribution, including DC-DC and DC-AC converters, 12V batteries, wiring, power mode control, and the system’s physical and digital architecture.
  • Translate complex software code and requirements into clear technician diagnostic information and vehicle repair procedures.
  • Represent Service as the primary liaison to the software domain, develop sufficient working understanding of the codebase to partner effectively with Software Development, and ensure software teams deliver the tools, processes, features, and bug fixes Service needs.
  • Set field strategy based on diagnostic trouble codes to increase diagnostic accuracy and reduce repair time.
  • Design software requirements for new diagnostic trouble codes to close gaps in issue detection.
  • Use AI coding tools to build and modify skills files or generate small applications that support diagnosis of complex vehicle issues.
  • Develop and continuously improve diagnostic content, testing procedures, evaluation logic, and automated scripts within the onboard and offboard diagnostic ecosystem.
  • Partner with Software Development, Requirements Engineering, and Quality/Failure Analysis to design, develop, and refine onboard diagnostic software solutions that identify root causes of individual vehicle issues.
  • Create database queries and dashboards, and convert the resulting information into closed-loop feedback for hardware, software, and manufacturing design teams to drive continuous improvement.
  • Consult with design engineers to resolve vehicle issues that field teams and first-level escalation support cannot solve with available diagnostic resources, and feed learnings into future diagnostics.
  • Design test plans for diagnostic procedures, service calibration, and IT applications that cover expected success paths and failure or fault conditions, coordinating with software, hardware, and field technicians.
  • Flash test assets to execute validation on target vehicles.
  • Debug issues discovered during test execution and drive them to root cause.
  • Capture and analyze logs to verify diagnostic behavior and identify coverage gaps.
  • Produce and maintain technical documentation that maximizes diagnostic and service efficiency for the Service team.
  • Monitor hardware performance across the fleet, initiate individual vehicle repairs, adjust maintenance schedules, and define software improvements to enhance product performance.

Desired Qualifications

  • Automotive diagnostics development experience is strongly preferred.
  • Occasional travel may be required (10%).

About the Company

Rivian

Makes electric pickups, SUVs and delivery vans

Rivian designs and builds electric pickup trucks, SUVs, and delivery vans, pairing off-road ability with electronics and software it develops itself. In 2021, its R1T became the first fully electric pickup truck on the US consumer market, ahead of larger rivals such as Ford and Tesla. It makes the R1T pickup, the R1S and R2 SUVs, and commercial vans in Normal, Illinois, and sells them directly online and in its own stores rather than through dealers. Its vehicles run on Rivian's own software, which gains features through updates sent over the internet, and most revenue comes from vehicle sales, with service and optional software adding more. Rivian was founded in 2009 and is based in Irvine, California.

Company size
10,001+
Company stage
IPO
Headquarters
Irvine, CA
Founded
2009

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