Lean Improvement Specialist

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Job Responsibilities

• Drive Process Excellence: Map current-state operational workflows and leverage data analysis alongside on-site observations to identify cost-saving and efficiency-enhancing initiatives.
• Lead Lean Initiatives: Spearhead continuous improvement projects across logistics, warehousing, sorting, and transportation using standard Lean methodologies.
• Establish Operational KPIs: Develop and monitor key performance indicators to evaluate the direct financial and operational impact of your improvement projects.
• Standardize Best Practices: Architect and maintain comprehensive process documentation, Standard Operating Procedures (SOPs), and operational policies to sustain improvement outcomes.
• Cross-Functional Collaboration: Partner closely with cross-functional teams to ensure the seamless implementation of change management and new process plans.
• Innovate continuously: Stay ahead of industry trends, adopting emerging technologies and innovative operational solutions to elevate our logistics capabilities.

• Education: Bachelor's degree or above in any discipline.
• Language: Good spoken and written English skills are preferred.
• Experience: Experience in logistics, supply chain, manufacturing, Lean production, or process improvement is a plus.
• Process Improvement: Good understanding of Lean, Six Sigma, or continuous improvement methodologies to resolve operational issues.
• Data Analysis: Strong analytical skills to collect, interpret operational data, and measure project results.
• Project Management: Ability to plan, manage, and execute improvement initiatives from initiation to completion.
• Soft Skills: Strong communication, problem-solving, cross-functional collaboration, and the ability to work under pressure in a fast-paced environment.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.