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Allied Universal

Largest private security services provider

Security Systems Analyst Flex

IT OperationsConfirmed live in the last 24 hours
Full-timeJersey City, NJ, USA$30.50 /hr

About the Job

Requirements

  • A bachelor’s degree or equivalent in Information Technology is required.
  • At least five years of experience is required.
  • At least one year of experience with physical security systems, particularly access control and video technology, is preferred.
  • Hands-on IT technical experience with hardware or software is required.
  • Experience with intrusion systems, technical troubleshooting, user support, video management, reviewing video, and running access-control reports is required.
  • Strong communication and problem-solving abilities and a client-service mindset are required.
  • Genetec and AlertEnterprise experience is a plus.
  • Some on-call work, including nights and weekends, may be required.

Responsibilities

  • Ensure Global Security Technology systems and equipment are installed, maintained, and functioning as expected.
  • Work with the Project Management team to configure and program physical security systems, including access control and video management systems, for new sites globally.
  • Work with Security Integrators to install, program, commission, and confirm new systems or major upgrades.
  • Program and print access cards for some sites as needed.
  • Troubleshoot hardware and software issues and engage Security Vendors globally to resolve them.
  • Work with internal IT teams to troubleshoot and fix offline devices.
  • Support the Physical Security Systems team in onboarding and implementing new technologies to enhance organizational safety and security.
  • Perform routine system checks to ensure devices work correctly and systems are up to date.
  • Review CCTV video to investigate alarms, incidents, and other safety or security events.
  • Retrieve and review video and run Access Control System reports to support investigations, audit and compliance, office utilization, and other business needs.
  • Provide customer service to clients ranging from senior executives to external vendors.
  • Work with the Project Management team to program and commission new security equipment globally.
  • Open and resolve trouble tickets in Salesforce, working with IT Support Teams and Security Integrators to resolve system and equipment issues.

Desired Qualifications

  • Experience with access control and video technology is preferred.
  • Genetec and AlertEnterprise experience is a plus.

About the Company

Allied Universal

Largest private security services provider

Allied Universal is a large security and facilities services provider that protects people and property at client sites. Its offerings include on-site security guards, mobile patrols, risk assessments, and janitorial and facilities support, delivered by trained staff with supporting technology. The company stands out for its massive scale and wide footprint, created by merging AlliedBarton with Universal Services of America and later acquiring G4S to become the world’s largest private security provider. Its goal is to be the leading fully integrated security and facilities partner for customers across North America and beyond.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Irvine, CA
Founded
1957

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