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BJAK

Online auto insurance marketplace with services

Lead – People Operations

HR Generalist & Employee RelationsPosted on Nov 11
Full-timeSingaporeNo salary listedRemote

About the Job

Requirements

  • At least 5 years of experience in HR Operations, People Operations, or Employee Experience.
  • Experience managing employee onboarding and developing HR processes across multiple teams or locations.
  • Experience planning and executing employee engagement initiatives and internal communications.
  • Experience managing employer branding content on LinkedIn or other professional platforms.
  • Strong understanding of HR operations, employee lifecycle management, and HR systems.
  • Strong written and verbal communication skills in English.
  • Strong organisational skills, with the ability to manage multiple initiatives and deliver independently.

Responsibilities

  • Manage employee onboarding across different countries, ensuring new hires are set up and integrated into their teams from day one.
  • Develop and improve onboarding processes, employee guides, HR policies, and internal communications.
  • Plan and execute employee engagement initiatives, including team events, recognition programmes, and company-wide activities.
  • Manage employer branding on LinkedIn, including company culture content, employee stories, new hire announcements, and team updates.
  • Work with managers and employees to identify gaps in the employee experience and implement improvements.
  • Oversee day-to-day HR operations, including employee records, HR systems, documentation, and employee enquiries.
  • Develop and maintain HR processes and standard operating procedures to ensure a consistent employee experience across offices and remote teams.
  • Track onboarding effectiveness, employee engagement, and HR operational performance to identify areas for improvement.

Desired Qualifications

  • Experience working in a technology company or fast-growing startup.
  • Experience supporting international or remote teams across multiple countries.
  • Experience developing employer branding strategies and employee-focused content.
  • Experience implementing or improving HR systems, workflows, and automation.

About the Company

BJAK

Online auto insurance marketplace with services

Bjak.my runs Malaysia's leading online auto insurance marketplace and digital services platform, letting users compare and buy car and motor insurance from multiple insurers and renew road tax instantly. The product works by collecting user details, showing quotes, enabling purchase, and offering added services like nationwide towing and emergency roadside assistance, all through a single platform; revenue comes from commissions on sales and extra services. It differentiates itself with a wide insurer network and a multi-service approach (insurance, road tax renewal, towing, roadside help) backed by MSC Status. Its goal is to make auto-related financial and support services simpler, cheaper, and more accessible for users across Malaysia and the Southeast Asia region, while continuing to save customers money.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Petaling Jaya, Malaysia
Founded
2018

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