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UMI Stone

Architect & Designer

Account ManagementUpdated on Nov 12
Full-timeStratford, CT, USA$80k - $90k

About the Job

Requirements

  • A Bachelor's Degree or a proven track record of at least 10 years of experience in sales and marketing is required.
  • Knowledge and experience in the building material industry is preferred.
  • Ability to develop a comprehensive understanding of competitors, including their capabilities and past competitive history, and assist in developing plans to outperform them.
  • Ability to discover, create, and develop new opportunities.
  • Strong verbal communication and writing skills.
  • Must travel at least 50% on a regional basis to cover the territory.
  • The position requires overtime as business needs dictate.
  • Must be able to meet the physical demands of the role, including speaking or hearing; sitting for extended periods; standing, walking, and climbing stairs; using hands to handle or feel objects; reaching with hands and arms; and having close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

  • Establish productive, professional relationships with key personnel in assigned customer accounts.
  • Coordinate support, service, and management resources to meet account performance objectives and customer expectations.
  • Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
  • Lead a joint company account-planning process that develops mutual performance objectives, financial targets, and critical milestones for one- and three-year periods.
  • Assess, clarify, and validate customer needs on an ongoing basis.
  • Develop sales action plans to service high-growth-potential accounts, collect strategic intelligence, and develop leads from the existing account base to grow relationships with designers, architects, and builders.
  • Participate actively in local professional organizations linked with the company's tactics and strategies.
  • Create and execute plans to introduce and implement company products in showrooms and representative accounts, creating market demand and increasing Pompeii brand penetration by placing more displays with qualified customers or locations.
  • Lead solution-development efforts that address customer needs while coordinating the involvement of necessary company personnel.
  • Achieve assigned sales quotas in designated strategic accounts and meet assigned profitability expectations.
  • Achieve customer objectives defined by company management and complete customer account plans that meet company standards.
  • Coordinate company executive involvement with customer management.
  • Work closely with Customer Service Representatives to ensure customer satisfaction and resolve problems.
  • Meet quarterly expectations for the CR display program once posted.
  • Visit every customer with displays at least once per month and submit mandatory visit reports by email to the Director of Sales.
  • Organize the assigned territory or region and plan weekly sales calls.
  • Develop plans to approach designers, architects, and builders after identifying fabricator leads during weekly visits.
  • Promote and deliver product-knowledge sessions at customer locations and, where possible, invite customers to visit a company branch.
  • Participate in and leverage branch events to increase sales.

Desired Qualifications

  • Knowledge and experience in the building material industry.

About the Company

Company size
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Total funding
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