Security Operations Squad Lead

Ko wai mātou – About us

Kia ora.  We’re Foodies.  You know New World, PAK’nSAVE and Four Square right? That’s us! 

With 300+ stores and over 27,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life.  Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them.  

Our Support Centre is 1,500+ people strong, which includes 500+ IT employees, who all play a vital role in ensuring the cogs of our Co-op stay turning and our systems stay ‘byte’-sized and ‘bug’-free.”.  

Te Tūranga – About the role

We’re looking for an experienced Security Operations Squad Lead to lead the day-to-day effectiveness of our security operations and build a strong, responsive and continuously improving security capability.

This is a hands-on leadership role where you’ll lead Security Analysts and Security Engineers while staying close to the action. From major incidents and escalations to monitoring, threat detection, vulnerability management and operational improvement, you’ll help ensure we’re ready to identify, respond to and recover from security threats.

You’ll bring together people leadership and strong security operations experience, creating clarity during high-pressure situations while continuously improving how the team operates.

What you’ll do

• Lead security operations, setting priorities across alert triage, investigations, incident response, vulnerabilities and escalations. 

• Take the lead during major security incidents, remaining hands-on across investigation, containment, recovery and stakeholder communication. 

• Strengthen our detection and response capability, improving monitoring, alert quality, playbooks, processes, tooling and automation. 

• Own operational performance, keeping a close eye on service health, queue performance, response readiness and operational metrics. 

• Build and develop the team, coaching Security Analysts and Security Engineers and creating strong accountability and operational discipline. 

• Drive continuous improvement, identifying opportunities to simplify, automate and strengthen security operations. 

• Partner across Technology and the wider business, ensuring security risks and incidents are understood and managed effectively.

• Support our on-call model and act as an escalation point when required, providing leadership and guidance on significant security, compliance or risk matters outside normal business hours.

Ngā painga - What we offer

We’re committed to providing awesome experiences for our people, including offering a range of benefits

• Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).

• Flexible working options, a day off on your birthday, long service leave 

• Free carparking - we’ve got over 1,000 carparks including EV plugs

• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores

He kōrero mōu - About you

• Significant technology experience, including strong experience across security operations, SOC environments or incident response. 

• Proven experience leading security teams while maintaining strong technical credibility. 

• Strong knowledge of incident response, alert triage, threat detection, containment, recovery and vulnerability management. 

• Practical experience with SIEM, EDR, case management and security operations tooling. 

• Experience using service levels, operational metrics and queue health to improve performance. 

• Confidence leading through major incidents and communicating clearly with technical and business stakeholders. 

• Strong people leadership skills, including coaching, prioritisation, workload management and developing capability. 

• Certifications such as GCFA, GCIH, SSCP or SC-200 would be advantageous.

Experience awesome. Achieve awesome. Be awesomely you.

We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.

We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to  [email protected].  Accessibility support could include, interview location, sign language interpreter, assistive technology.