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EXL

Analyzes business data and runs outsourced operations

Executive

Clinical Support & Patient AdministrationPosted on Nov 9
Full-timeCape Town, South AfricaNo salary listedIn-person

About the Job

Requirements

  • Communicate effectively with providers to obtain additional information as needed.
  • Perform accurate data entry.
  • Perform eligibility and benefit verification.
  • Create grammatically correct, compliant written communications and communicate clearly and effectively verbally.
  • Demonstrate effective listening skills and engage in effective dialogue.
  • Have good computer navigation skills.
  • Type at 30 words per minute with 95% accuracy.
  • Be well versed in basic functions of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Collaborate effectively with internal customers.
  • Navigate multiple systems and applications.
  • Produce high-quality outcomes in a highly productive environment.
  • Make sound judgments based on available information.
  • Have excellent written and oral communication skills.
  • Have strong critical thinking skills and attention to detail.
  • Have experience using email and web-enabled applications.

Responsibilities

  • Answer providers’ questions related to benefit plans, claims, and related topics.
  • Communicate with providers to obtain additional information as needed.
  • Perform accurate data entry.
  • Perform eligibility and benefit verification.
  • Create effective, grammatically correct, compliant written communications and communicate clearly and effectively with providers.

Desired Qualifications

  • Knowledge of medical terminology.
  • Ability to make sound decisions under the direction of a supervisor.
  • Ability to analyze and resolve problems with minimal supervision.

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1999

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