Full-timeGreenwood Village, CO, USA$50k - $58k /yrHybrid
About the Job
Requirements
A high school diploma or equivalent is required.
Basic knowledge of freight processes is required.
Beginner-level experience with Microsoft Office, including Excel and Outlook, the internet, and database programs is required.
Basic data-entry skills are required.
Strong organizational skills are required to prepare and assign routes.
Strong leadership skills are required to ensure drivers comply with directions and assignments.
A basic understanding of the geographical area and mapping programs is required to facilitate efficient routing.
Proficiency with dispatch and recordkeeping systems, or the ability to learn them quickly, is required.
The ability to work at a fast pace and under pressure is required.
Responsibilities
Route outgoing shipments through various means of transportation, following standard procedures.
Oversee equipment availability and help secure carriers when needed.
Anticipate weather complications along routes and at drivers' destinations, and communicate delays and route changes as necessary.
Maintain contact with carriers and receive and dispatch response and emergency aid when needed.
Maintain and review billing and operation records, and monitor daily logs for errors or compliance violations.
Track customer inbound and outbound shipments online.
Schedule loading and unloading appointments with carriers when needed.
Follow up with carriers to ensure timely product delivery.
Process freight claims.
Run customer compliance and other necessary reports from the database system.
Review processes and systems for potential inefficiencies and make recommendations for improvement.
Perform other duties as assigned by management.
Desired Qualifications
A minimum of three years of experience as a traffic dispatcher or truck broker is preferred.
Previous experience moving product by truckload and less-than-truckload (LTL) is preferred.
The Traffic Expeditor will coordinate and track customer inbound and outbound delivery safely, efficiently, and timely.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Routes outgoing shipments through various means of transportation, following standard procedures.
Oversees equipment availability and helps secure carriers when needed.
Anticipates weather complications along routes and at the driver's destinations; communicates delays and route changes as necessary.
Maintains contact with carriers; receives and dispatches response and emergency aid when needed.
Maintains and reviews billing and operation records; monitors daily logs for errors and or compliance violations.
Tracks customer inbound and outbound shipments online.
Schedules loading and unloading appointments with carriers if needed.
Follow-ups with carriers to ensure timely delivery of the product.
Processes freight claims.
Runs customer compliance and other necessary reports from the database system.
Reviews processes and systems for potential inefficiencies and makes recommendations for improvement.
Performs other duties as assigned by management.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
EDUCATION AND FORMAL TRAINING:
High school diploma, or equivalent required
A minimum of three (3) years experience as a traffic dispatcher or truck broker preferred
Previous experience moving product by the truckload and LTL (Less than truckload) preferred
KNOWLEDGE, SKILLS, AND ABILITY:
Basic knowledge of freight process
Beginner MS Office experience (Excel, Outlook), Internet and database programs
Basic data entry skills
Excellent listening and communication skills
Strong organizational skills to prepare and assign routes
Strong leadership skills to ensure drivers compliance with direction and assignments
Basic understanding of the geographical area and mapping programs to facilitate efficient routing
Proficient with or able to quickly learn dispatch and recordkeeping systems