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Elwyn of Pennsylvania and Delaware

Provides behavioral health services and recovery

Job Coach

Case Management & AdvocacyUpdated on Nov 10
Part-timePennsylvania, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalency is required.
  • One year of experience in rehabilitation is required; vocational rehabilitation experience is preferred.
  • The ability to perform CPR and crisis intervention techniques using agency-trained protocols is required.
  • Intermediate experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint, is required.
  • A current, valid driver's license in the state of residence, three years of driving experience in the United States, and an acceptable driving record are required.

Responsibilities

  • Conduct and use client vocational profiles and other assessments to counsel clients and match employment interests with skills.
  • Assist clients in developing resumes, preparing for job interviews, and coordinating with prospective employers.
  • Share client-specific knowledge and progress in the team's development and review of client service plans.
  • Provide intensive client on-the-job training using a teaching plan with milestone measurements and time frames for progress and success.
  • Provide supportive counseling and natural supports to promote clients' interpersonal and soft skills, including recognizing social cues, accepting feedback from managers, interacting with customers, and adhering to workplace culture.
  • Promote and develop employment, work experience, and on-the-job training for clients with public, private, and government businesses.
  • Identify job leads for potential employment opportunities and locations for assessments.
  • Develop new employer relationships and maintain existing relationships to secure competitive integrated employment.
  • Plan and provide client transportation and travel training as needed, and transport clients in agency vehicles as needed.
  • Develop and implement plans for coach fading, engaging home and employment natural supports while recognizing individual risks and cultural needs.
  • Anticipate and provide ongoing job support services for clients and their employers to help maintain employment.
  • Provide and document billable hours that meet staff service-volume expectations for job development and job coaching in accordance with department and funding-source expectations.
  • Maintain clear, active, and constructive communication with clients while facilitating communication among stakeholders.
  • Maintain a flexible work schedule and availability to meet client needs and schedules.
  • Prepare and maintain compliant case records, reports, notes, and data in line with individual client needs and service expectations.
  • Contribute to the conception and attainment of program or service enhancements.
  • Pursue staff training and professional development opportunities, and maintain compliance with training requirements.
  • Maintain and process client service authorizations and follow up with funding sources as needed.
  • Compile and provide data, outcomes, and other internal reporting for review by the manager.
  • Perform other duties as assigned.

Desired Qualifications

  • An associate's degree in Psychology, Human/Social Services, or a related field is preferred.
  • Experience in workplace development, case management, and/or sales is preferred.
  • Database application experience is preferred.

About the Company

Elwyn of Pennsylvania and Delaware

Provides behavioral health services and recovery

Elwyn of Pennsylvania and Delaware provides behavioral health services to people with mental illness and addictions to improve their quality of life. The organization runs programs across six states (Delaware, Maine, Massachusetts, North Carolina, Pennsylvania, and Rhode Island) and serves more than 7,000 individuals using a person-centered approach, with services delivered in communities to support recovery. Compared with others, it distinguishes itself through its broad geographic reach and focus on individualized care that centers on the needs and goals of each person. The overarching goal is to help people find hope and achieve lasting recovery and improved well-being.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Lincoln, RI
Founded
Not listed

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