Success Academy Charter School

Operates NYC public charter schools

Operations Coordinator

Administrative SupportConfirmed live in the last 24 hours

Full-time$20

About the Job

Requirements

A high school diploma or equivalent is required.
0–2 years of professional experience in an administrative or support role is preferred.
Basic computer skills and comfort with technology are required.
Strong organizational skills and attention to detail are required.
The ability to follow instructions and complete tasks efficiently is required.
Good verbal communication skills are required.
The ability to work independently and as part of a team is required.
The role requires consistent availability for an assigned shift, accurate recording of work hours, taking required meal breaks, and communicating scheduling concerns to the manager in advance in writing.

Responsibilities

Greet and check in visitors according to school security protocols, ensuring guests are signed in and receive visitor badges.
Coordinate delivery of requested supplies from the main office to classrooms or workrooms.
Monitor and restock frequently used office supplies, including paper, pens, and forms.
Assist with digital filing and organize important documents so records remain accessible and stored appropriately.
Assist with daily attendance processes and maintain accurate records and reporting as directed by the School Business Operations Manager.
Set up arrival each day, including placing stanchions and CAASS machines.
Monitor the CAASS scholar attendance scan-in system during arrival and escalate issues as needed.
Check Teacher Work Room supply levels daily and restock essentials such as paper, pens, markers, and snacks.
Carry and deliver scholar snacks throughout the school building as scheduled.
Monitor and document inventory levels, note low supplies, and inform the School Business Operations Manager when reordering is needed.
Respond to teacher requests for specific supplies.
Troubleshoot basic scholar Chromebook issues and follow the process for distributing new technology, escalating complex issues to the School Business Operations Manager or IT support.
Conduct routine facility checks as directed by the School Business Operations Manager.
Acknowledge facilities Slackbot issues promptly and escalate them to appropriate personnel according to established protocols.
Inspect hallways, classrooms, restrooms, and common areas to ensure they are clean, safe, and free of hazards.
Provide additional support and remain observant during arrival and dismissal without assuming leadership or scholar-management responsibilities.
Record tardy arrivals and early dismissals, maintain accurate records, and communicate issues to the School Business Operations Manager.
Direct students, families, and staff to designated areas and help manage foot traffic during arrival and dismissal.
Work the assigned shift consistently, review the schedule in advance, and plan workload accordingly.
Record all work hours accurately in Workday.
Maintain operational coverage associated with the assigned shift.

Desired Qualifications

An Associate's or Bachelor's degree is preferred.
A CPR certificate is preferred.
Adaptability and flexibility in a fast-paced environment are preferred.
A positive, proactive attitude and strong work ethic are preferred.
Eagerness to learn and contribute to smooth school operations is preferred.

Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.

Reporting directly to the School Business Operations Manager (BOM), the Operations Coordinator (Hourly/Non-Exempt) plays a crucial role in providing essential support to the School Business Operations Manager (BOM) and contributing to a positive and well-organized school environment. The Operations Coordinator will be based within one of our schools and will be responsible for a variety of tasks that support the daily operations, ensuring our scholars and staff have the resources and environment they need to succeed. This is an excellent opportunity for a detail-oriented and proactive individual to contribute to a mission-driven organization on an hourly basis.

Key Responsibilities:

Basic Office Support:
- Greet and check-in visitors following school security protocols, ensuring all guests are properly signed in and receive visitor badges.
- Coordinate with teachers and staff to deliver requested supplies from the main office to classrooms or workrooms as needed.
- Monitor and restock frequently used office supplies, such as paper, pens, and forms (i.e. MAFs), to maintain a functional work environment.
- Assist with digital filing and organizing important documents, ensuring that records are easily accessible and kept in the proper locations.

Supporting Attendance Tracking:
- Assist with daily attendance processes, ensuring accurate record-keeping and reporting as directed by the BOM.
- Ensure arrival is set up each day (i.e.: stanchions, CAASS machines in place).
- Support at arrival by monitoring our CAASS scholar attendance scan-in system and escalating issues as needed.

Assisting with Technology, Supply, and Inventory Management:
- Check supply levels in the Teacher Work Room (TWR) daily and restock essential items (e.g., paper, pens, markers, snacks) to ensure teachers have the materials needed.
- Carry and deliver scholar snacks throughout the school building as scheduled.
- Monitor and document inventory levels regularly, noting when supplies are running low and informing the BOM to reorder as needed.
- Respond promptly to teacher requests for specific supplies
- Troubleshoot basic scholar Chromebook issues and understand the system for distributing new technology, escalating more complex issues to the BOM or IT support.

Facilities Support:
- Conduct routine facility checks of the school building as directed by the BOM.
- Ensure rapid acknowledgment of facilities slackbot issues and escalate them to the appropriate personnel (BOM or facilities team) according to established protocols.
- Walk through hallways, classrooms, restrooms, and common areas, ensuring they are clean, safe, and free of hazards.

General Support During Arrival & Dismissal:
- Serve as extra support by being present and observant during arrival and dismissal times, while adhering to the guideline of not assuming any leadership and/or scholar management responsibilities.
- Aid in recording tardy arrivals or early dismissals, ensuring that accurate records are kept and communicating any issues to the BOM.
- Direct students, families, and staff to designated areas, helping manage foot traffic to keep arrival and dismissal processes efficient.
Operations Coordinators are responsible for:
- Working their assigned shift consistently.
- Reviewing their schedule in advance and planning workload accordingly.
- Recording all work hours accurately in Workday.
- Taking required meal breaks.
- Communicating scheduling concerns to their manager in advance in writing.
- Maintaining operational coverage associated with their assigned shift.

Qualifications:

0-2 years of professional experience in an administrative or support role preferred.
High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
CPR Certificate preferred.
Adaptable and flexible to a fast-paced environment.
Positive and proactive attitude with a strong work ethic.
Strong organizational skills and attention to detail.
Ability to follow instructions and complete tasks efficiently.
Basic computer skills and comfort with technology.
Good verbal communication skills.
Ability to work independently and as part of a team.
Eagerness to learn and contribute to the smooth operation of the school.

Exact compensation may vary based on skills and experience.

Compensation Range

$20—$20 USD

Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.

Privacy Policy:

By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our Privacy Policy.

We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.

Success Academy Charter Schools does not offer employment-based immigration sponsorship.

Compensation Range 20 - 20 USD

About the Company

Success Academy Charter School

Operates NYC public charter schools

Success Academy Charter Schools runs high-performing public charter schools in Manhattan, Brooklyn, Bronx, and Queens to provide rigorous K–12 education with a focus on community and student support. Their model is funded mainly by per-pupil public money tied to enrollment, supplemented by private donations, and relies on a rigorous curriculum and supportive teaching environment. The organization stands out for its consistently strong academic outcomes and high graduation rates, driven by strict standards and a community-centric approach that supports families. Its goal is to close the NYC achievement gap and prepare students for college and success beyond school.

Company size: 1,001-5,000
Company stage: Grant
Total funding: $38.5M
Headquarters: New York City, New York
Founded: 2006

Recently Posted Jobs

Explore more opportunities at Success Academy Charter School

See more jobs