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Complex Care

Member engagement and care management nationwide

Nurse Practitioner

Advanced Practice ProvidersConfirmed live in the last 24 hours
Full-timeCambridge, MA, USA$2.4k - $10k /mo

About the Job

Requirements

  • An active, unencumbered license to practice nursing is required.
  • ANCC or AANP board certification as a Nurse Practitioner in Family, Adult, Gerontology, or Emergency Medicine is required.
  • Current CPR certification is required.
  • Before hire, comply with recommended healthcare personnel vaccination and preventive-testing requirements for Hepatitis B; Influenza; MMR (Measles, Mumps, and Rubella); Tdap; Varicella; and Tuberculosis.
  • Effectively communicate with elderly and chronically ill patients and their families.
  • Practice autonomously in a remote clinical environment, including independently conducting patient assessments, formulating evidence-based treatment plans, managing complex chronic conditions, and making clinical decisions without direct on-site supervision.
  • Be proficient with computer platforms, electronic health records (EHRs), secure messaging systems, and cloud-based documentation tools.
  • Be available for a minimum of 25 slots per month, approximately 37 hours.

Responsibilities

  • Complete comprehensive, accurate, and thorough reviews of assigned members, including timely completion and submission of required encounter documentation in paper or electronic form.
  • Document all pertinent and active medical conditions in the medical record in compliance with CMS/DHHS, company policy, and client requirements.
  • Support the physician/patient relationship through timely communication and documentation of assessment findings, recommendations, additional-service needs, any required emergency services, and follow-up needs and timelines to the primary care provider and health plan.
  • Make general recommendations intended to improve members’ knowledge of their chronic conditions, including information about recommended testing.
  • Address and close identified disease-specific or preventive gaps in care.
  • Recognize emergent or urgent situations requiring escalation and take appropriate action under company policies and professional judgment and ethical standards.
  • Perform, document, and communicate results of Point of Care (POC) testing.
  • Maintain compliance with company policies, procedures, and mission statement.
  • Follow confidentiality and HIPAA requirements for all data handled and services rendered.
  • Fulfill duties reasonably provided to achieve the company’s operational and financial success.
  • Uphold separation-of-duties responsibilities for applicable processes and procedures within the job function.
  • Perform other duties as assigned.

Desired Qualifications

  • Home health experience is a plus.
  • Understanding Medicare, Medicaid, and health plan benefit structures is beneficial.
  • Ability to multitask.
  • Customer service skills.
  • Bilingual or multilingual ability.

About the Company

Complex Care

Member engagement and care management nationwide

ComplexCare Solutions partners with health plan networks to deliver member engagement and care management nationwide, offering modular services such as in-home engagement, care coordination, health information management, and annual health assessments (virtual or in person). It works by high-touch programs that regularly engage members, collect and analyze patient data, and create personalized care plans while coordinating services across providers under value-based, performance-based agreements with health plans. It differentiates itself through in-home, proactive engagement and data-driven personalization, with interoperable, modular services that health plans can plug into as needed, aligning member outcomes with financial results. Its goal is to improve member health outcomes while delivering cost savings and financial benefits to health plans through personalized care and performance-based contracts.

Company size
501-1,000
Company stage
Late Stage VC
Total funding
$40M
Headquarters
Nashville, TN
Founded
2010

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