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Capgemini

Global consulting, technology services, outsourcing

Application Test Specialist 4

Manual & Functional QAPosted on Nov 11
Full-timeHyderabad, Telangana, India

About the Job

Requirements

  • Intermediate experience with IVR and conversational AI testing.
  • Intermediate proficiency with test planning, defect management, and quality assurance.
  • Intermediate proficiency with Google Dialogflow or CCAI (CX Agent Studio), with 4–6 years of experience.
  • Intermediate proficiency with Rally or Jira, with 4–6 years of experience.

Responsibilities

  • Define the overall testing strategy and manage technical testing activities.
  • Participate in preparing proposals and action plans, and lead implementation of new processes and tools as required.
  • Develop and document quality criteria and measurement techniques, validate system acceptability, and make project stop/go recommendations to management.
  • Recommend recovery actions or process changes as necessary.
  • Oversee workflow and work distribution within the testing area, and ensure service levels are met.
  • Interface with business stakeholders and IT groups involved in building the application, and ensure satisfactory resolution of issues.
  • Provide in-depth training on testing processes, methods, and tools as necessary.
  • Develop, document, execute, and maintain technical test cases and test data, and use testing tools as required, including for integration, system, regression, performance, stress, or volume testing.
  • Analyze system and business requirements for testability.
  • Report test-plan execution status through defect logs or a defect-tracking system.
  • Ensure acceptance criteria are met.
  • Assist with resolution of environmental issues and support application development, implementation, and user-training activities as required.
  • Analyze test results, assist with troubleshooting and root cause analysis, and validate system design.
  • Develop test plans, including test scenarios, test objectives, quality criteria, and measurement techniques.
  • Support configuration and change management groups as necessary to ensure smooth code transition through the lifecycle.
  • Assist in training other testing specialists.
  • Coordinate activities to meet service levels and validate acceptance criteria for the testing phase.
  • Maintain knowledge of business-unit processes and products to ensure the application meets functional and quality requirements.
  • Guide Level I and II testing specialists in using testing tools and developing test scenarios, objectives, and cases.
  • Participate in in-depth analysis and development of new or revised testing standards, methodologies, and processes, and develop training material as necessary.

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1967

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