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RCG

Textile manufacturer with domestic brands

Data Center Operations Team Lead

System AdministrationConfirmed live in the last 24 hours
Full-timeWashington, DC, USA$130k - $140k /yr

About the Job

Requirements

  • Current and active Top Secret clearance is required.
  • At least 8 years of hands-on information technology experience, including at least 3 years in a technical lead or team lead role.
  • Demonstrated experience supporting enterprise information technology and/or Data Center operations.
  • Experience providing advanced or Tier 3 technical support.
  • Strong customer service and interpersonal skills, with the ability to work effectively within a team environment.
  • Excellent verbal and written communication skills in English.
  • A professional and courteous communication style when interacting with customers, team members, and government stakeholders.
  • Strong administrative and organizational skills, with the ability to manage multiple priorities efficiently.

Responsibilities

  • Serve as the Government’s daily and after-hours point of contact for the overall management and coordination of work performed under the assigned task.
  • Serve as the lead for Tier 3 Service Desk support.
  • Provide operational reports, status updates, and performance metrics to the Program Manager or Deputy Program Manager.
  • Concurrently serve as Service Desk Key Personnel when required.
  • Coordinate and support hardware and operating system upgrades.
  • Manage data distribution and storage activities.
  • Oversee backup processes and support emergency planning and disaster recovery operations.
  • Provide elevated technical support and escalation assistance for complex issues.
  • Implement and maintain physical and logical security measures designed to protect the Data Center environment.
  • Support the creation, enforcement, and monitoring of government policies and procedures within the Data Center.
  • Provide daily Tier 3 IT Data Center operations and administration services, including systems administration and monitoring, change and configuration management, release management, provisioning, security administration, performance monitoring and capacity planning, incident response, and disaster recovery.
  • Support shared Data Center communications infrastructure and hardware, including switches and routers, servers, printers and tape devices, Storage Area Networks, firewalls, IDS/IPS technologies, VPN technologies, and related equipment connected to the Data Center Operations environment.

About the Company

RCG

Textile manufacturer with domestic brands

RCG (Royal Classic Mills (P) Ltd.) is a textile and apparel company with multiple domestic brands, including Classic Polo and Smash. It operates in India with a group turnover of about Rs. 440 crore and runs four own domestic brands. The company produces and sells clothing under its brands, focusing on men’s wear and casual fashion through its own distribution channels. The products work as branded apparel—design, manufacture, and sale of garments that customers choose in retail stores or via distributors. What sets the company apart is its portfolio of four in-house brands and a strong domestic market position in India, supported by an established distribution network and brand recognition of Classic Polo and Smash. The goal of the company is to grow its market presence in India, expand its distribution, and increase sales and profitability while leveraging its four owned brands in the apparel segment.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
India
Founded
1992

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