Summary

Marcom is Apple’s Global Marketing Communications group. We are the creative organization responsible for all of Apple’s advertising and marketing to ensure the detailed development and execution of world-class communications. The Operations team empowers Marcom’s creativity by ensuring efficiency, effectiveness and governance across our global organization and processes. The Business Operations team within Marcom Operations focuses on ensuring efficiency and effectiveness across day to day operational and financial management processes. Within this group, the Production Business Operations team specifically focuses on our Production organization, making sure all operations run smoothly and efficiently, driving streamlining of business processes, as well as ensuring efficiency in utilization of our resources and budget across the Production cost centers. This role reports to the Senior Manager of Production Business Operations, and will be overseeing the operations of multiple Production teams such as CG Studio, Photo Production, Packaging Production, etc.

Minimum Qualifications

7+ years experience in an Operations Management or Financial Analyst role within in-house marketing communications or creative services department, creative agency or commercial production company.
Experience managing budget targets and implementing and leading budgeting processes.

Preferred Qualifications

Budget planning and financial management experience, preferably in creative and production organizations that specialize in multiple marketing communications touch points: TV commercial, digital, video/motion graphics production and post-production, photography production, print production.
Experience developing methodologies and structures to manage and optimize day-to-day budgeting across multiple cost centers.
Expertise in organizational capacity planning and management, enabling planning and management of teams’ workforce and resources within targets.
Passionate about creating structure and processes that support the development of amazing work in a creative environment.
Experience working with multiple stakeholders/collaborators with ability to negotiate agreements where varying opinions are the norm.
Exercise resiliency especially under stressful situations, maintaining a positive attitude and forward-thinking approach despite subpar circumstances or setbacks.
Stellar communicator with a clear/concise approach. Delivering clear guidance through effective messaging, and actively listening to check for understanding. Ability to pivot communication style to meet the needs of diverse stakeholders.
Bachelor’s Degree preferred. Graduate degree or certification in business administration, finance, analytics or related field is a plus.

Description

In this role you will oversee business operations of multiple Production teams, in close partnership and collaboration with business leads who are each leaders and subject matter experts of their horizontally integrated functional group. Responsibilities: Responsible for driving operational priorities, oversight of the teams’ fiscal planning processes, budget management, resource operations and vendor management. Strategically manages budgets across multiple cost centers, to provide insights and guidance that inform team choices. Ensures efficient and effective operations, through measurement and monitoring of success through metrics and KPIs; taking actions for continuous improvement. Partners with Corporate Procurement and business leads on contract negotiations, vendor structure discussions and supplier performance reviews. Understands and assists in continuous training of processes and process refinements between WW/Global Production teams and agencies Collaborates with support functions such as Facilities and IT to ensure teams’ operational needs and requirements are taken into consideration when planning for future changes and evolution at the broader organizational level.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $143,900 and $216,900, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Business Operations Manager

Production

Apple

Compensation Overview

Summary

Minimum Qualifications

Preferred Qualifications

Description

Pay & Benefits

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