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PENN Entertainment

Operates casinos, racetracks, and online betting

Specialty Server 1

Dining, Bar & Counter ServiceUpdated on Nov 12
Full-timeJoliet, IL, USA$9.23 /hrIn-person

About the Job

Requirements

  • Equivalent to a high school education is preferred.
  • Two years of table-service experience in a fine-dining setting is preferred.
  • Must be at least 21 years old to serve alcoholic beverages.
  • Must understand and speak English and be able to read and write it.
  • Must be able to carry food trays weighing 30 pounds or more.
  • Must be available and flexible to work evenings, weekends, and holidays as business needs dictate.
  • Must be able to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
  • Must be able to apply common-sense understanding to carry out detailed but uninvolved written or oral instructions and solve problems involving a few concrete variables in standardized situations.
  • Must meet the physical demands of the role, including regularly talking and hearing; frequently standing and walking; and occasionally sitting, reaching, stooping, kneeling, and crouching. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Responsibilities

  • Provide a high level of customer service and promote a positive attitude to create an enjoyable experience for guests and team members.
  • Maintain a professional appearance and meet grooming standards.
  • Comply with company and department policies and procedures.
  • Maintain professionalism when interacting with guests and coworkers.
  • Learn and describe all menu items.
  • Take and deliver food and beverage orders while maintaining service standards.
  • Enter items into the point-of-sale system, accept payment, and reconcile payments.
  • Make recommendations to increase guest check averages as defined by management.
  • Follow safety procedures and maintain a clean and safe work area.
  • Perform other duties as assigned.

Desired Qualifications

  • Two years of table-service experience in a fine-dining setting is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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