IT Infrastructure Integration Manager - Platform Support

IT Manager, Infrastructure Integration & Platform Support

Location: Atlanta, GA or Birmingham, AL (4 days onsite/week)

JOB SUMMARY: This position is responsible for the strategic development and operation of Southern Company’s server and container-based computing platforms and systems that host enabling software in support of Southern Company’s applications. These enabling software products include web servers, middleware, SSL provisioning, DNS, and application traffic management. This position manages a team of 1 supervisor, fourteen full-time employees, and eleven contracted workers. The role is responsible for the design, build, enhancement, integration, provisioning, support, and maintenance of these compute platforms. Working in conjunction with Infrastructure Services, application portfolios, end user services, IT security, technology leadership teams, and third-party technology partners, this leader is responsible for delivering highly reliable, quality computing solutions and services that meet the enterprise’s business needs, architectural, and performance standards, while appropriately managing risks for compliance and reliability. The technology and products managed include, but are not limited to: Windows IIS, Apache Tomcat, Red Hat OpenShift, WebSphere, WebLogic, Java, Oracle Client, F5 load balancers, Web Application Firewalls, Boomi, IBM MQ, Keyfactor, GlobalScape. 

Job Requirements

• Establishes a strategic direction for enterprise computing services technologies that enables the business to meet its strategic and operational objectives. 

• Develops and implements a comprehensive computing services technology roadmap for the enterprise that transforms business operations and facilitates competitive differentiation and advantage.

• Drives and manages continuous improvement of computing solutions and services, including delivery, maintenance, provisioning, production support and reliability.

• Partners with business leaders across the organization and works closely with TO business partner account executives to ensure that computing services technology resources and strategies are aligned to current and future needs of the business. 

• Applies strong leadership and strategic thinking to a diverse set of opportunities and challenges, serving as a true strategic partner and business enabler.

• Drives innovation and leverages technology to create value.

• Establishes and maintains excellent working relationships and partnerships with senior leadership throughout the enterprise, industry peers and groups, external vendors, and suppliers. 

• Provides leadership for critical strategic initiatives that improve and optimize the computing infrastructure and fully executes on business initiatives.

• Delivers computing solutions that are common where possible and custom where it counts. 

• Provides cost-effective management, rationalization and simplification of the company’s computing services technologies, systems and projects.

• Enforces appropriate TO policies, best practices, processes, systems and technology portfolio and lifecycle management, and program and project management.

• Acts as a student of the business and technology, anticipating futures needs and directional shifts in both technology and energy industries.
• Leads and manages an organization of computing services leaders and technical professionals.

• Continuously monitors and evaluates the operating model and supporting organizational design to identify efficiencies and synergies and ensure efficient resource allocation.

• Creates an overall computing services budget and manages financial performance.

• Hires, develops, rewards, and retains a highly qualified and diverse leadership team.

• Creates an environment that fosters accountability, innovation, and engagement at all levels.

• Establishes him/herself as a thought leader and integral part of the Infrastructure Services leadership team.

Education

• Degree preferred; BS/BA in Computer Science, Engineering, or related field.

Experience and Knowledge:

• Four or more years of experience in IT, leading teams, and supporting infrastructure or applications.
• Comprehensive knowledge of information technology with extensive knowledge of technology environments, including telecommunications, networks, compute, application integration and cybersecurity. 
• Experience establishing and defining comprehensive technology strategies and roadmaps that meet the strategic and operational objectives of the business.

Skills:

• Ability to equip the organization with the appropriate technology, skills, and processes to support the transforming industry and business. 
• Exhibits transformational leadership skills with a proven track record of challenging the status quo.
• Change management capabilities, including the ability to lead and manage through change. Should be recognized as a change agent.
• Knowledgeable about current and future technology trends with the ability to scout and deploy industry-changing technology.
• Outstanding credibility and demonstrated ability to build strong relationships within the company and industry, as well as with vendors/suppliers. 
• Demonstrated ability to influence senior-level management and key stakeholders and lead through influence.
• Team player with a collaborative approach to drive solutions for the good of Southern Company.
• Proven ability to drive efficiency through effective technology management, rationalization and simplification of the company’s technology portfolio, systems and projects. 
• Ability to operate successfully in a regulated environment with an understanding and appreciation of risk, compliance, corporate policy and procedures, internal controls and regulatory requirements.
• Demonstrated ability to connect the dots and apply sound business judgement. 
• Ability to attract top talent and build high-performing teams. Demonstrated ability to lead, motivate and develop employees. Recognized as an outstanding people manager with the ability to delegate responsibility effectively, the individual’s business values should align with Southern Company’s values. 
• Excellent oral and written communication skills, including the ability to communicate very complex technical topics to various audiences.
• Excellent customer service skills that exhibit initiative and follow-through to meet customer commitments.

Experience and Knowledge:

• Four or more years of experience in IT, leading teams, and supporting infrastructure or applications.
• Comprehensive knowledge of information technology with extensive knowledge of technology environments, including telecommunications, networks, compute, application integration and cybersecurity. 
• Experience establishing and defining comprehensive technology strategies and roadmaps that meet the strategic and operational objectives of the business.

Skills:

• Ability to equip the organization with the appropriate technology, skills, and processes to support the transforming industry and business. 

• Exhibits transformational leadership skills with a proven track record of challenging the status quo.

• Change management capabilities, including the ability to lead and manage through change. Should be recognized as a change agent.
• Knowledgeable about current and future technology trends with the ability to scout and deploy industry-changing technology.

• Outstanding credibility and demonstrated ability to build strong relationships within the company and industry, as well as with vendors/suppliers. 

• Demonstrated ability to influence senior-level management and key stakeholders and lead through influence.

• Team player with a collaborative approach to drive solutions for the good of Southern Company.

• Proven ability to drive efficiency through effective technology management, rationalization and simplification of the company’s technology portfolio, systems and projects. 
• Ability to operate successfully in a regulated environment with an understanding and appreciation of risk, compliance, corporate policy and procedures, internal controls and regulatory requirements.
• Demonstrated ability to connect the dots and apply sound business judgement. 
• Ability to attract top talent and build high-performing teams. Demonstrated ability to lead, motivate and develop employees. Recognized as an outstanding people manager with the ability to delegate responsibility effectively, the individual’s business values should align with Southern Company’s values. 
• Excellent oral and written communication skills, including the ability to communicate very complex technical topics to various audiences.
• Excellent customer service skills that exhibit initiative and follow-through to meet customer commitments.

Education

• Degree required; BS/BA in Computer Science, Engineering, or related field.

This position falls under the company’s Insider Threat Program and will have access to, and control over sensitive data, systems or assets. Enhanced personnel screening, which includes a background review, drug screen and psychological assessment, will be required if you are selected for this position 

• Establishes a strategic direction for enterprise computing services technologies that enables the business to meet its strategic and operational objectives. 

• Develops and implements a comprehensive computing services technology roadmap for the enterprise that transforms business operations and facilitates competitive differentiation and advantage.

• Drives and manages continuous improvement of computing solutions and services, including delivery, maintenance, provisioning, production support and reliability.

• Partners with business leaders across the organization and works closely with TO business partner account executives to ensure that computing services technology resources and strategies are aligned to current and future needs of the business. 

• Applies strong leadership and strategic thinking to a diverse set of opportunities and challenges, serving as a true strategic partner and business enabler.

• Drives innovation and leverages technology to create value.

• Establishes and maintains excellent working relationships and partnerships with senior leadership throughout the enterprise, industry peers and groups, external vendors, and suppliers. 

• Provides leadership for critical strategic initiatives that improve and optimize the computing infrastructure and fully executes on business initiatives.

• Delivers computing solutions that are common where possible and custom where it counts. 

• Provides cost-effective management, rationalization and simplification of the company’s computing services technologies, systems and projects.

• Enforces appropriate TO policies, best practices, processes, systems and technology portfolio and lifecycle management, and program and project management.

• Acts as a student of the business and technology, anticipating futures needs and directional shifts in both technology and energy industries.
• Leads and manages an organization of computing services leaders and technical professionals.

• Continuously monitors and evaluates the operating model and supporting organizational design to identify efficiencies and synergies and ensure efficient resource allocation.

• Creates an overall computing services budget and manages financial performance.

• Hires, develops, rewards, and retains a highly qualified and diverse leadership team.

• Creates an environment that fosters accountability, innovation, and engagement at all levels.

• Establishes him/herself as a thought leader and integral part of the Infrastructure Services leadership team.