PRISM+

Direct-to-consumer high-performance home electronics

Quality Manager

Quality EngineeringConfirmed live in the last 24 hours

Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

Possesses an engineering degree in electrical, hardware, structural, or another engineering field.
Has experience in product quality, supplier quality, or quality engineering, ideally in consumer electronics, appliances, or similar hardware.
Has a structured problem-solving approach and hands-on experience with methods such as 8D, 5 Whys, or fishbone analysis.
Has experience working with overseas manufacturers to resolve quality issues.
Can identify trends in spreadsheets or dashboards and explain them clearly.
Can bring different teams together and get work done without formal authority.
Is curious about how products work and fail, including hardware, firmware, and batteries.

Responsibilities

Track and analyze defect trends by product category and SKU to identify issues early.
Lead root-cause investigations with Product, RMA, and Operations teams using returned units, repair data, and customer feedback.
Work with suppliers and the Product team to drive corrective actions and follow through on design and firmware changes.
Monitor new product launches to identify and resolve early issues quickly.
Share clear, data-backed quality updates with leadership and translate them into agreed actions.
Build processes and tools for a quality function that can grow with the business.
Perform other ad hoc activities as assigned by the company.

Quality Manager

PRISM+ · Singapore, Singapore · Full-time · Posted 2026-09-30

Workplace: on_site

Description

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

Job Responsibilities:

Tracking and analysing defect trends by product category and SKU, so issues are caught early
Leading root-cause investigations with our Product, RMA and Operations teams, using returned units, repair data and customer feedback.
Working with suppliers and our Product team to drive corrective actions, and follow through on design and firmware changes
Keeping a close eye on new product launches so early issues are caught and fixed quickly.
Sharing clear, data-backed quality updates with leadership and turn them into agreed actions.
Building the processes and tools for a quality function that grows with the business.
Any other adhoc activites as assigned by the Company.

Requirements

Possesses a engineering degree - electrical, hardware, structural etc
Experience in product quality, supplier quality or quality engineering, ideally in consumer electronics, appliances or similar hardware.
A structured approach to problem-solving, with hands-on use of methods like 8D, 5-whys or fishbone analysis.
Experience working with overseas manufacturers to resolve quality issues.
Comfort with data - you can spot a real trend in a spreadsheet or dashboard and explain it simply.
The ability to bring different teams together and get things done without formal authority.
Curiosity about how products work and how they fail, whether the cause is hardware, firmware or batteries.

Apply

Apply at PRISM+

About the Company

PRISM+

Direct-to-consumer high-performance home electronics

PRISM+ is a Singapore-based provider of high-performance home electronics and smart appliances. It sells a range of products including 4K Google TVs, Dolby Atmos soundbars, gaming and productivity monitors, smart air conditioners, and ceiling fans through a direct-to-consumer online platform and select retail partners. Its devices are designed for the Singaporean market, with emphasis on quality, reliability, and attractive designs, often offered with promotions and financing to improve affordability. The company differentiates itself with strong local roots and a track record of customer trust, demonstrated by tens of thousands of five-star reviews from hundreds of thousands of users. PRISM+ aims to deliver premium, easy-to-use home tech that fits modern Singaporean homes, through direct sales and partnerships while expanding access to its products.

Company size: 201-500
Company stage: Early VC
Total funding: $31.9M
Headquarters: Singapore, Singapore
Founded: 2017

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