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Bertelsmann

Global media, services, and education conglomerate

Operations Supervisor

Shipping & ReceivingConfirmed live in the last 24 hours
Full-timeShepherdsville, KY, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Previous experience in a fast-paced, high-volume warehouse environment is required.
  • Knowledge of picking, packing, and shipping tasks is required.
  • Experience with SAP or equivalent warehouse management systems is required.
  • Three to five years of supervisory experience or equivalent work experience is required.
  • Ability to follow instructions, processes, and procedures is required.
  • Strong verbal and written communication skills are required.
  • Strong attention to detail, accuracy, and analytical skills are required.
  • Computer literacy is required.
  • Strong leadership, organizational, and interpersonal skills are required.
  • Experience with inventory research is required.
  • Strong Microsoft Office Suite skills, notably Excel, are required.

Responsibilities

  • Manage the labor and equipment of the assigned warehouse department to ensure timely completion and quality of orders.
  • Plan, organize, and monitor receiving, storage, and distribution of items from suppliers or production shops.
  • Manage labor resources and prioritize orders.
  • Train and supervise associates on assigned shifts.
  • Hire and ensure proper training of new employees for the department.
  • Supervise and coordinate employee activities and monitor departmental functions on the floor.
  • Receive and transfer materials.
  • Manage employee performance using key performance indicators.
  • Document and update procedures, and ensure quality processes are followed.
  • Maintain supplies and equipment levels for the department.
  • Monitor and adhere to customer requests and vendor-specific shipping requirements.
  • Update and maintain timekeeping and metrics in business systems for warehouse management system reporting.
  • Complete shift-end department procedures in all systems and follow floor end-of-shift closeout procedures.
  • Conduct new customer integration and migration testing.
  • Load and unload trucks.
  • Coordinate traffic.
  • Support departmental process improvements.
  • Follow company safety and hygiene regulations.
  • Follow and maintain the 5S program and guidelines.
  • Perform additional assigned tasks to support an efficient, safe, clean, and goal-oriented work environment.

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Gütersloh, Germany
Founded
1835

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